IRCTC’s Zoop WhatsApp Train Food Delivery

The on-line meals supply service Zoop, which IRCTC has collaborated with, is now accessible through WhatsApp Chatbot in Hindi and Hinglish. IRCTC created this new operate to make ordering meals on trains extra handy, and it has since been made obtainable in Hindi and Hinglish to enchantment to a wider viewers.

Customers can now order meals on-line by sending a message to the practice meal order quantity on Zoop’s WhatsApp, which is 7042062070. Passengers might select their favorite language, choose the restaurant and meals they want, and even test the standing and arrival time of their order in real-time utilizing the automated WhatsApp chatbot. The chatbot is extremely user-friendly as a result of it additionally exhibits next-step buttons in the identical language.

In addition to taking meals orders, passengers might test the PNR Status of their practice tickets utilizing Zoop’s WhatsApp chatbot. Train journey might be improved for passengers with the addition of this new function, which will even make it extra handy.

Puneet Sharma, Founder of Zoop, says, “Zoop has efficiently reached an unlimited variety of Indian Railways travellers in India with its automated WhatsApp Chatbot. As Hindi is extensively spoken throughout the nation, we have now made our bot readily accessible to all Hindi talking customers, together with Hinglish. By doing so, we goal to increase our companies to a various vary of practice travellers, thereby increasing our attain and catering to a bigger buyer base.”

Currently, at greater than 150 Indian practice stations, Zoop delivers healthful meals endorsed by the IRCTC to passengers’ seats. With the addition of this new operate, it hopes to extend its buyer base and supply travellers with a seamless journey expertise. By 2024, it desires to have served 1 lac meals on a regular basis at 250 plusIndian railway stations. IRCTC and Zoop are devoted to bettering passengers’ journey experiences and making rail journey extra sensible with the addition of this new function.

(With inputs from IANS)