CBRE partners with Elan Group for comprehensive facili

August 06th, 2024 – CBRE South Asia Pvt. Ltd, India’s leading consulting firm, today announced its partnership for comprehensive facilities management of four Elan Group malls in Gurugram. This strategic partnership highlights CBRE’s dedication to delivering exceptional experiences for both tenants and shoppers at these premier locations.

The contract, valued at INR ₹7.5 crore has been awarded for one year to focus on professionalizing mall management and maximizing value for its stakeholders. CBRE will leverage its extensive expertise in property and retail asset management to optimize operational efficiencies, implement best practices, and drive tenant satisfaction across Elan Group’s strategically located malls in Gurugram, including Elan Town Centre on Sohna Road in Sector 67, Elan Miracle in Sector 84, Elan Epic in Sector 70 and Elan Mercado in Sector 80.

Rajesh Pandit, Managing Director, Global Workplace Solutions, India & Property Management, India, South East Asia, Middle East & Africa, CBRE, said, “At CBRE, we master the art of facility management, the backbone of a thriving real estate asset. Our services focus on creating an environment that fosters productivity and attracts tenants and customers. Professional upkeep of real estate assets is critical to enhance the brand image of the entire property. We are committed to delivering the highest-quality services with our team of experienced professionals, ranging from routine maintenance to strategic planning, sustainability initiatives, and disaster preparedness. We understand and customise experiences for our clients to tailor unique solutions that ensure their real estate assets operate at peak efficiency while also being prepared to handle any potential disruptions.

We are glad to partner with Elan Group for their Gurugram retail portfolio. Our service portfolio will bring innovation and exceptional service to elevate their properties’ value proposition and ensure a seamless customer experience, building on Elan’s strong legacy. “

Commenting on the partnership, Pooja Patti – Senior Vice President – Mall Operations, Elan Group, said, “Elan Group prioritizes customer satisfaction, striving to exceed expectations at every touchpoint. To further elevate this commitment, we have onboarded CBRE to manage the comprehensive operations of our 4 Elan malls in Gurugram. We are thrilled to associate with CBRE for their unparalleled experience and proven track record in operations management. Their expertise will be instrumental in enhancing the overall experience for both visitors and tenants, ultimately creating a thriving retail ecosystem within our malls.”

Elan Mercado, launched as the first project in Sector 80, Gurugram, introduced high-street retail with luxury service apartments marking Elan Group’s entry into the commercial and hospitality sectors. Expansion with theme-based concepts included Elan Town Centre, featuring colonial architecture on Sohna Road, Gurugram and the successful development of Elan Miracle at Dwarka Expressway engaging global consultants like UHA from London. Elan Group’s entry into the luxury real estate segment was epitomized by Elan Epic, conceptualized as the future of commercial real estate and recognized as India’s first luxury retail destination, achieving spectacular success and establishing Elan Group as a revolutionary force in the industry. At present Elan Group has about retail portfolio with 9 projects across Gurugram.