UniShip by Unicommerce Empowers D2C Brands w

fifteenth May 2024, New Delhi, India: Unicommerce, India’s main e-commerce enablement SaaS platform introduced that its post-shipment journey answer UniShip has helped D2C manufacturers cut back order returns and improve the speed of order deliveries that are in any other case undeliverable on account of a number of causes. Launched final 12 months, UniShip allows D2C manufacturers to supply a marketplace-like post-purchase expertise to their prospects purchasing throughout their model web sites. The software facilitates end-consumers to trace their orders and provoke returns primarily based on the vendor’s return coverage by merely deciding on a return purpose, thereby triggering an prompt refund towards the acquisition.

With order monitoring options, manufacturers utilizing UniShip have efficiently tracked over 3 lakh orders since its launch final 12 months. This has resulted in an enhanced post-purchase expertise for his or her prospects and has improved the general buyer satisfaction of purchasing throughout these model web sites. Some of the manufacturers which are utilizing UniShip embody Hamilton, Kama Ayurveda, Safari and Miarcus to call a couple of.

So far, the answer has enabled manufacturers to extend their supply share and cut back returns which happen on account of varied components together with incorrect and incomplete handle, recipient refusing the supply and buyer unavailability amongst different causes. Unlike marketplaces, model web sites don’t deploy 24X7 buyer help groups to deal with exchanges, funds for deliveries, returns, and so forth.

With UniShip’s Non-Delivery Report characteristic, Flo Mattress, one in all India’s main bedding merchandise manufacturers has been in a position to improve its order supply depend to 80% throughout March 2024, which stood at 65% in February 2024. This has helped Flo Mattress to supply a quicker decision for undeliverable orders to its prospects, avoiding delayed deliveries whereas enhancing buyer satisfaction.

Talking in regards to the answer, Gaurav Zatakia, Founder of Flo Mattress mentioned, “Technology’s function is rising with the rising challenges of the advanced e-commerce provide chain. With Unicommerce’s strong platform and UniShip’s addition to it, we’ve dealt with this downside effectively as undeliverable orders are a serious disturbance for our end-customers’ general purchasing expertise.”

Phool, the sustainable model backed by IIT Kanpur, has skilled a big lower so as returns utilizing Unicommerce’s UniShip answer. During February and March 2024, Phool slashed its order returns by over 17% in comparison with the identical interval final 12 months. This success not solely curbed Return to Origin (RTO) situations but in addition saved on transport prices, enhancing operational effectivity.

Ankit Agarwal, Co-Founder of Phool.co, praised UniShip, stating, “Order returns are a serious ache level for any e-commerce firm. UniShip has drastically supported our operations. We worth Unicommerce as our know-how companion for his or her revolutionary options. This collaboration underscores the ability of know-how in streamlining e-commerce operations for sustainable progress.”

Talking in regards to the success of the brand new answer, Kapil Makhija, MD & CEO of Unicommerce mentioned, “As we proceed to innovate our SaaS platform, UniShip has revolutionized the best way buyers react to their put up buy expertise throughout model web sites. With India’s progressing D2C panorama, manufacturers are in a position to present a marketplace-like expertise to their prospects. This affirms our place as an revolutionary SaaS platform that covers every side of e-commerce provide chain administration.”

Designed to help the accelerating tempo of India’s online-first D2C trade, UniShip is at present powering manufacturers throughout classes like baggage, cookware, style, babycare and bedding & furnishings amongst others.

With a constantly rising Annual Recurring Revenue (ARR) as of the quarter ending September 2023, Unicommerce has achieved a 750 million+ Annual Transaction run-rate, serving over 3500 prospects, managing 8000+ warehouses, and processing orders from 1900+ shops by means of its platform.

“Unicommerce eSolutions Limited is proposing, topic to receipt of requisite approvals, market circumstances and different concerns, to make an preliminary public supply of its fairness shares and has filed a draft crimson herring prospectus (“DRHP”) with the Securities and Exchange Board of India. The DRHP is on the market on the web sites of the Company at www.unicommerce.com, SEBI at www.sebi.gov.in in addition to on the web site of the ebook operating lead managers, IIFL Securities Limited and CLSA India Private Limited at www.iiflcap.com and www.india.clsa.com, respectively. Investors ought to observe that funding in fairness shares entails a excessive diploma of threat. For particulars, potential buyers ought to confer with the DRHP, together with the part titled “Risk Factors”.