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Category: Smartphones & Gadgets

  • How Samsung Galaxy Book4 Pro powers business leaders on the go

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    Today’s business executives need a light, thin laptop that’s powerful and versatile enough for every business task, from simple word processing and team chats to more complex or processor-intensive applications, such as videoconferencing, video editing, performing data analytics and running reports.

    Business leaders also need a notebook computer that lasts all day on a single charge while they are busy and on the move. For example, early in the morning at home or in the office, they can flip open their laptop and hop onto videoconferences with remote colleagues.

    Later in the morning, when it’s time for an on-site client meeting, they can move a video call from the laptop to their phone and stay connected to the call as they jump in a rideshare. At the client’s office, they can seamlessly connect their notebook computer to a large conference room display to give a presentation.

    In the afternoon, they can use their laptop to complete to-do items at the airport and on the plane before jetting off to a conference. Upon arrival at the hotel, they can use their tablet as a second screen, giving them more screen space as they work on a presentation for the next day.

    It’s a typical day-in-the-life scenario for executives, and businesses must invest in the right mobile technology for C-suite executives and other business leaders to get work done while they’re on the go. To meet that need, Samsung recently introduced Galaxy Book4 Pro.

    What is Samsung’s Galaxy Book4 Pro?

    Samsung Galaxy Book4 Pro — part of the new Galaxy Book4 Series of laptops — is an ultralight, slim notebook computer with fast performance, long battery life, and a stunning touchscreen display that meets every executive’s performance and multitasking needs.

    While smartphones and tablets have become powerful, feature-rich tools, business execs still need a computer as their primary productivity device — and laptops provide the mobility they need.

    Notebook computers not only support a broader range of business applications than smartphones and tablets but are also built with faster processors, more memory, and more storage.

    This allows executives to run multiple applications simultaneously, more easily toggle between apps and even have dozens of web browser tabs open — all without straining the computer’s CPU and memory. Furthermore, a built-in keyboard on a laptop enables a better, more ergonomic typing experience.

    Why is it the right mobile technology for executives?

    Galaxy Book4 Pro is a powerful laptop that meets the needs of any business leader. It comes standard with the Windows 11 operating system, an Intel Core Ultra 5 or 7 processor, 16GB or 32GB of RAM, and 512GB or 1TB of SSD storage.

    It offers a stunning 3K (2880 x 1800 resolution) AMOLED touchscreen with 3K resolution (2880 x 1800) and anti-reflective technology that allows users to see the screen without glare, even in bright sunlight.

    Galaxy Book4 Pro is also designed for portability. The 14-inch model is 11.6mm thin and weighs 2.7 pounds, while the 16-inch model is 12.5mm thin and weighs 3.4 pounds.

    The laptop — which has a battery that can last up to 21 hours of video runtime — also features a wide range of ports, including HDMI, two Thunderbolt 4 ports, USB-A, a 3.5mm headphone jack, and a microSD slot which limits the need for carrying dongles or port replicators

    The notebook also includes a full HD camera that enables high-quality video calls, four speakers, and dual AI noise-canceling microphones to ensure good audio. The keyboard includes a new Microsoft Copilot key, allowing executives to easily access the AI assistant to boost productivity.

    Galaxy Book4 Pro also seamlessly connects to other Samsung devices, including Samsung smartphones and tablets, allowing for an integrated experience that boosts productivity:

    Use your mobile devices a wireless second screen

    When business leaders are on the go, they often leave their monitors behind. However, there are times when they need more screen space to work productively and effectively.

    That’s where Multi-Control comes in. With this feature, executives can pair their Galaxy Book4 Pro laptop with their Galaxy Tab S9 tablet, seamlessly adding a second screen. Essentially, the tablet acts as extra monitor space for the notebook computer.

    Transfer video calls between Samsung devices

    Business leaders using Galaxy Book4 Pro can integrate their laptops with their Samsung smartphones through Microsoft’s Link to Windows app. This allows execs to start a call on a Galaxy phone and continue it on a laptop once they return to their desk. The capability also allows users to send and receive text messages on laptops. Users can view phone apps on their laptops and keep track of and manage phone alerts and notifications.

    Share files between devices

    Users of Galaxy Book4 Pro can also use Samsung’s Quick Share feature to send files between devices, whether they’re sharing large files, images, or videos to themselves or colleagues during a meeting.

    This can be done with a few clicks and is much easier than emailing files. In fact, Quick Share allows users to send content to five people simultaneously.

    Galaxy Book4 Pro: Your executive’s productivity tool

    For business leaders, the workday can be chaotic as they manage a team of employees, work to keep customers happy, and meet deliverables with hard deadlines while trying to meet longer-term business goals. Galaxy Book4 Pro is the key productivity, communication and collaboration tool that enables them to do it all.

    Galaxy Book4 Pro, with its powerful performance, high-quality, glare-free screen and long battery life, also integrates with other Samsung mobile devices, allowing executives to improve productivity and run business operations more effectively.

    Discover the full range of versatile Samsung Galaxy Books — including the newest Galaxy Book4Pro — all ready to give you newfound convenience and creativity. Explore exclusive business pricing, discounts, financing options and other deals on Galaxy Books, smartphones, tablets and more through Samsung Business Direct.

  • The evolution of solid state drives (SSDs)

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    When solid state drives (SSDs) were invented in the 1950s, the effect was transformative — smaller, faster drives delivered huge increases in performance, while also delivering greater reliability as compared to traditional hard disk drives (HDDs). 

    Today’s SSDs deliver far greater speed and storage capacity than those first-generation drives, accelerating business, gaming, healthcare and more. By looking at how the technology has evolved, you can also get a clear view of what the future will hold for SSD components, benefits and applications.

    What makes SSD storage faster?

    Solid state drives (SSDs) use non-volatile flash memory cells to store data. Unlike spinning-platter hard drives, SSDs require no moving parts. Instead, information is stored directly on these flash memory chips, making SSDs much faster at reading and writing data.

    Here’s how this works: a mesh of electrical cells in a “NAND” — a type of non-volatile flash memory — stores the data for near-instant recall. “Non-volatile” means that NAND flash memory doesn’t need constant power to retain the data. This makes SSDs useful for long-term storage, but without spinning-disk HDDs’ potential for mechanical failures. 

    There’s another reason why SSDs are faster than traditional HDDs. HDDs have long included a bit of random access memory (RAM) called a “cache” within the drive’s case, typically anywhere from 8MB to 256MB. The cache is designed to increase the drive’s perceived read/write performance by storing frequently requested information. If data isn’t in the cache, it has to be read from the slower spinning disk — these small caches often don’t result in noticeably faster speeds.

    SSD caches, on the other hand, can be in the gigabytes. They buffer requests to improve the longevity of the drive and serve short bursts of read/write requests faster than the regular drive memory allows. These caches are essential in enterprise storage applications, including heavily used file servers and database servers.

    Additionally, since there are no spinning platters or actuator arms, there is no need to wait for the physical parts to ramp up to operating speed. This feature eliminates a performance hit that hard drives cannot escape. What’s more, new interfaces have made it possible for data transfer rates to far exceed the capability of traditional spinning media.

    Applications for SSDs

    Because of their clear advantages in speed and reliability, SSDs are popular for the following use cases:

    • To host both the database engine and the database itself for quick access.
    • As a “hot” tier in a stratified network storage archive, where frequently accessed data can be retrieved and rewritten very quickly.
    • In situations where reliability is absolutely necessary, such as supporting 24/7 enterprise apps.
    • In business settings where both operating system and applications must load quickly and data is constantly being read and written.

    How to choose the right SSD for your needs

    Over the past few years, there have been several changes to SSDs. One of the most recent updates is the use of the PCIe® interface (a low-latency computer expansion bus also known as a peripheral component interconnect express) instead of over other interface technologies, such as serial advanced technology attachment (SATA).

    PCIe SSDs interface with a system via its PCIe slot — the same slot used for high-speed video cards, memory and chips. PCIe 1.0 launched in 2003, with a transfer rate of just 2.5 gigatransfer per second (GT/s) and a total bandwidth of 8 Gbps. GT/s measures the number of bits per second that the bus can move or transfer.

    Current high-performance SSDs use the PCIe 4.0 specification, which features a 16 GT/s rate and bandwidth of 64 Gbps. PCIe is now being paired with the non-volatile memory host controller interface specification (NVMe®), a communications protocol for high-speed storage systems that runs on top of PCIe.

    This development means that blazing-fast speeds and high reliability are available for the data center, ready to replace older, inefficient HDDs. The Samsung PM9A3 features a U.2 form factor for maximum compatibility as well as a PCIe 4.0 NVMe interface for speed — including sequential read speeds of up to 6,900 MB/s. Plus the PM9A3 includes AES 256-bit encryption to protect your sensitive data.

    For data centers invested in SATA technology, there’s an SSD alternative to spinning platters. The Samsung PM893 offers SSD reliability, the same level of encryption as the PM9A3, and a sequential read speed of up to 550 MB/s — which is 3-4x faster than a typical HDD

    Desktop and laptop users can take advantage of the latest SSD capabilities. Samsung’s PCIe 4.0-compatible 990 PRO delivers read speeds up to 7,000MBps, making it twice as fast as PCIe 3.0 SSDs and 12.7 times faster than some SATA SSDs. 

    What does the future hold?

    In the short term, capacities will continue to ramp up, while the cost per GB for SSDs will continue to decrease. New form factors with more parallel data transmission lanes between storage and the host bus will emerge to increase the speed and quality of the NAND storage medium.

    The physical layer of cells that holds the blocks and pages will improve, offering better reliability and performance. Chip density will continue to grow at an astounding rate, allowing SSDs to fit more capacity in the same space. Most exciting, PCIe 5.0 drives are on the way, delivering twice the read/write speeds of PCIe 4.0 drives. This next generation of SSDs will soon be commonplace, enabling users to accomplish more in less time — driving new levels of efficiency, productivity and innovation.

    Learn more about how to improve your storage planning and evaluation processes with this free guide.

  • Winning the talent war: Strategies for banks to attract and keep the best

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    Dedicated employees are key to a bank’s success as they drive everything from customer engagement and operations to financial analysis and consulting. However, recent research shows that many financial institutions struggle to attract, engage and retain good talent.

    Last year, the turnover rate among non-officers was nearly 20%, and nearly one in three employees said they were experiencing burnout and wanted to leave the industry.

    For banks to thrive, they must improve talent acquisition and employee retention strategies. Understanding employees’ needs and leveraging various technologies to meet them can help banks boost employee engagement.

    Current talent acquisition and retention challenges in banking

    Banking has always been a high-pressure industry in which professionals work long hours. However, in recent years it seems these issues have intensified for employees.

    A recent study found that 42% of employees report heavy workloads contribute to more pressure at work, as do longer hours (32%) and tight deadlines (26%). Employees are leaving the field at high rates for various reasons, chief among them being the lack of career development, according to the 2023 Crowe Bank Compensation and Benefits Survey. Employees also cite inadequate pay and limited workplace flexibility as the most common reasons they want to leave the industry.

    These factors contribute to employee disengagement or a lack of satisfaction with and connection to their work. Employees want the opportunity to learn, grow and advance within their organizations. In the wake of the pandemic, they no longer wish to be confined to a desk for at least 40 hours a week. Many banks implemented hybrid work models that gave employees more flexibility. Still, as Forbes points out, over the last year, several financial institutions have scaled back on remote work and required employees to once again return to the office full-time.

    There’s a clear gap between what employees want and how banks address their needs. If this gap widens, we could see even higher turnover rates, contributing to delayed revenue, reduced productivity, and a loss of institutional knowledge that affects the customer experience. Banks could also incur higher expenses, as it costs as much as two times an employee’s salary to replace them.

    To attract and retain great talent, banks must prioritize employee wellness and enhance on-the-job training and learning opportunities, especially for high performers. They must also implement secure digital tools that enable enterprise mobility without compromising compliance obligations.

    Employee satisfaction is closely linked to the effective use of digital tools, as these technologies can help streamline workflows, improve communication and provide valuable professional development resources. When employees feel supported by digital solutions, they are more likely to remain engaged and satisfied in their roles, which can help reduce turnover and contribute to a more loyal, productive workforce.

    Though some banks have already adopted these practices, more financial institutions can make these changes to improve the employee experience.

    Strategies for unlocking a better employee experience

    Technologies such as AI and cloud-enabled mobile and tablet devices can help banks strengthen employee engagement and improve the overall employee experience in banks.

    AI-powered smart tablets that connect to customer relationship management and digital workspace platforms can automate repetitive tasks for employees, such as data entry, compliance checks and document processing. These tools can also give employees access to timely, relevant information as they serve customers remotely or within a branch.

    For example, rather than waiting for a customer associate, a branch employee can use a tablet to pull up a customer intake form, streamlining the new account opening process. A personal banker working remotely can securely log into their tablet from home and conduct a video call with a wealth management client to review their investments. They can use an AI note-taking feature to capture key highlights from the meeting in easy-to-digest bullet points.

    Employees can use an AI tablet translation feature for colleagues in different countries to automatically translate their texts or in-app communications, converse in different languages, and send workplace communications that strike the right tone.

    Banks can also use AI-powered learning management systems to design personalized training programs that align with each employee’s role, career goals, or learning style and pace. These tools can support initiatives such as certification or management training programs and digital enablement whenever the organization introduces new systems.

    Employees want to feel their employers are responsive to their needs. User-friendly digital tools offer the support necessary for employees to thrive in their roles, leading to increased job satisfaction and overall employee wellness.

    Satisfied and supported employees are more engaged, productive, and loyal. By using technology to support employee retention strategies, banks can drive greater enterprise mobility and flexibility and better support employees’ career development. This leads to less burnout, more engagement, and a greater likelihood of attracting and retaining the best and brightest talent.

    Would you like to discuss how technology can help with improving employee experience and productivity? Contact us and we will set up an appointment.

    For a complete overview of all Samsung technology solutions for financial services, click here.

  • Supporting those who serve: Q&A with Keith Redlin on balancing innovation with public safety service

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    Keith Redlin is the director/head of public sector and safety for Samsung Electronics of America. However, Redlin has another side to his life, one that he says has made him both a better person and a better director. Redlin is a reserve deputy for the Oakland County Sheriff’s Office, the largest sheriff’s agency in Michigan. Redlin is also a member of the Michigan Police Unity Team, a group of incredibly dedicated bike riders and support personnel who ride to honor fallen officers and raise money for their families. Each year, they ride the entire coast of Lake Michigan — a distance of almost 400 miles — in four days.

    In this Q&A, we sat down with Redlin to explore his journey and discover how he navigated his career path to reach his current position.

    Q: What inspired you to become a reserve deputy, and when did you start?

    KR: As a young teen, I was in a law enforcement explorer program and became the leader of the group. It was inspiring to see what law enforcement was really like. My childhood hero was Batman. He did a lot of good and had a lot of tools on his belt. I knew I could never be Batman, but the closest thing to it was to put on a uniform and become a police officer. Another factor was my foster mom, who was a lieutenant in a correctional agency. She really inspired me.

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    Q: So, how did you end up in the tech field?

    KR: I was in my mid-20s and found I could earn good money by selling technology. During this time, I stepped away from law enforcement, but 9/11 changed me. I knew I wanted to serve. It took a few years to figure it out, but I went through a police academy in 2007, graduated with honors, and became a reserve with the Village of Oxford [Michigan] while still working full-time in the tech field.

    Q: What’s been your most memorable incident or moment?

    KR: The Oxford High School shooting in 2021. Four kids died, and several were injured. I had walked those school grounds countless times on midnights to become familiar with the layout, and one day, the call came. It totally changed me. Being part of that team was awesome, and my proudest moment was reuniting those kids with their parents. I’m also a spiritual person, and that helped me cope with the tragedy. God put the right people in place to provide the help that was needed. My work that day was noticed by a captain at Oakland County Sheriff, and he recruited me. Now I work with them, handling a lot of tech-related responsibilities but still working in the field. I love it.

    Q: Your role at Samsung is demanding. How do you balance that with your work as a reserve deputy?

    KR: I have to give a lot of credit to my wife and family. They’ve been incredibly supportive, and that’s important. When it comes to work, Samsung does come first, and I position the LE portion of my life to make everything fit. Training [for law enforcement] demands a lot of time. Reserves have to meet the same qualifications as full-time deputies and sometimes I’m doing 20 hours a month in training. I’ve been through a lot of training.

    Q: What’s been the most interesting training that you’ve been through?

    KR: My favorite has to be the art of de-escalation. I love to be able to talk to people. It’s challenging sometimes, but I think I’ve become good at it. Now I’m a Crisis Intervention Officer for the sheriff’s office.

    Q: Your bike rides to support the families of fallen officers are truly commendable. Can you share a particularly memorable experience?

    KR: I’ll share two. My first time riding in 2018, I don’t really know how it happened, but I was looking over a list of officers that no one had ever ridden for. I found Doug Young, Denver PD, read his story, and then reached out to his wife for permission to ride for him. She cried and told me that she and her daughter would meet me in DC (the final destination for that ride). It just felt like I was doing something really awesome for that family. And this year [2024] was super special. I rode for Deputy Brad Reckling from our agency. [Deputy Reckling was killed in an ambush shooting on June 22, 2024.] I knew Brad and had worked with him. That really put the wind on my back during the ride. I got to speak with his wife, and she was overwhelmed by the goodwill shown to their family.

    Q: You’re clearly passionate about these rides. Could you talk about what this has meant to you personally?

    KR: One of the things about being a reserve is I can do different things. Now I’m part of the [department’s] mountain bike team. Biking and police work let me connect with people. It’s so cool. It’s a mental sport, gets into my head. I’m not a racer, but I try to beat my best. I think that biking saved my life — I was overweight and had poor eating habits. When I started to train for the Unity Tour in 2018, I lost 45 pounds and was able to get off my blood pressure medication. I love the camaraderie. You know why you’re riding, and you connect with officers from around the country, even around the world. Rank doesn’t matter; you’re all there for the ride. We have a saying, “There’s no rank in the ride.” We’re all equal.

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    Q: Do you have advice for other technology execs who handle public safety to help them understand their customers?

    KR: The biggest thing would be to stand by your product and support your customers. Many agencies don’t have the internal resources to overcome tech challenges. Police work is 24/7, and it’s important that they get support when it’s needed. And the voice of the customer is so important — we do it well at Samsung. Our feature enhancement requests (FERs) are regularly sent to Korea. I think there were 30 FERs leading up to the launch of the Galaxy XCover6 Pro, and there are many features on that phone as a result.

    Q: Can you expound on customer engagement and how it benefits both public safety personnel and Samsung?

    KR: I lead Samsung’s Public Sector team, so every solution and customer story has been part of my journey. I have worked tirelessly with our route-to-market channel partners: Verizon, AT&T FirstNet, T-Mobile. But my passion has been working with our customers directly to take their VOC [voice of customer] back so our team can build a solution that will help them with their mission.

    Passion for public safety meets technological proficiency

    Keith Redlin’s journey showcases a unique blend of leadership, service, and dedication, both in his professional role at Samsung and his selfless commitment to public service. His passion for public safety, paired with his expertise in technology, allows him to bridge the gap between innovation and real-world impact. Redlin not only supports customers but also exemplifies the values of service and responsibility.

    Learn more about Samsung’s commitment to public safety agencies and discover the versatile solutions of Samsung public safety technology.

  • Playing defense: today’s top data center security risks

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    Businesses and organizations in every industry, from education to healthcare, face more cyberattacks than ever. The primary target of these attacks is often what many organizations consider one of their most valuable assets – their data. Whether it’s private health information, student records, intellectual property, consumer purchasing history or anything in between, the ability to store, access and protect data is a key operational requirement and a significant driver of competitive advantage.

    As the value of data increases, so does the cost of a successful attack. The percentage of organizations reporting a breach costing $1 million or more over the past three years has risen from 27% to 36% in just a year, according to PricewaterhouseCoopers’s 2024 Global Digital Trust Insights survey. The Department of Homeland Security (DHS) warns that financially motivated cyber threat actors are likely to impose significant financial costs on the U.S. economy in 2024 in its Homeland Threat Assessment 2024 report.

    Changes in the way we work, such as the increasing adoption of cloud applications and hybrid workplaces, have also created new challenges for managing and securing data. To meet the needs of a quickly evolving data security landscape, organizations must take a comprehensive, defense-in-depth approach to secure sensitive data and meet the latest compliance requirements. This must include protecting data where it lives – in the data center. 

    The secure management of on-premise data center technology requires both a strong understanding of the latest data security risks and a secure data storage infrastructure that can evolve with the threat landscape. For many organizations, this includes a shift to solid state drives (SSDs) with built-in encryption.

    Top data center security risks

    Many of the cybersecurity concerns that have dominated the threat landscape in recent years remain today. However, they are evolving as cybercriminals apply new tools and levels of sophistication. For example, the emergence of generative artificial intelligence (AI) and large language models will enable threat actors to develop and scale attacks in ways they couldn’t before.

    Ransomware

    Cybercriminals are developing new methods of ransomware to extort organizations financially by denying them access to their data via a variety of means. This includes multi-level extortion where they encrypt their victim’s data, threaten to publicly release the data, use distributed denial of service (DDoS) attacks and harass the victim’s customers to coerce the victim to pay. Attackers are also getting better at evading detection using tactics like intermittent encryption or the partial encryption of files, which speeds the attack process. The Federal Bureau of Investigation is tracking new ransomware trends, warning that cybercriminals have begun conducting multiple attacks on the same victim and employing data destruction methods to pressure victims to negotiate.

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    Social engineering and phishing attacks

    Email hacking continues to be one of the costliest cybercrime activities, totaling $2.7 billion in 2022, according to DHS. Cybercriminals use social engineering, such as phishing, or computer intrusion techniques to compromise email accounts and conduct unauthorized money transfers. Social engineering attacks are becoming increasingly difficult to spot with some even including a CAPTCHA verification to look more legitimate.

    Threat actors are also going beyond email, engineering new types of attacks that use text messaging, collaboration tools and fake voicemails to trick victims into divulging confidential information, including passwords and usernames, that can be used to infiltrate enterprise networks.

    Staffing shortages and supply chain vulnerabilities

    The shortage of cybersecurity professionals remains a persistent challenge for organizations of all sizes. In fact, 67% of security practitioners reported that their organization has a shortage of cybersecurity staff needed to prevent and troubleshoot security issues, according to the 2023 ISC2 Cybersecurity Workforce study. 

    Enterprise security teams are also grappling with insider threats and challenges in the software supply chain, including the increasing prevalence of third-party software attacks with cascading impacts.

    Cybersecurity planning must reach into the data center

    To safeguard data, businesses must take a holistic, multi-layered cybersecurity security approach that encompasses their storage infrastructure. 

    Enterprise security strategies are rapidly evolving to address both the changing threat landscape and the ways in which we interact with technology. One key development is the trend toward a Zero Trust model, which is based on the principle that no user or device can be trusted by default. It recognizes that a secure perimeter no longer exists and applies the same scrutiny to every access request whether it originates from inside or outside the network.

    No matter which model organizations use for their broader cybersecurity strategy, it is important not to overlook the security of the data center storage infrastructure given the central role it plays in data protection. This includes reliable storage solutions that enable secure data transfer, data encryption, long-term data storage and archiving. Solid state drives (SSDs) meet all of those needs while providing lower power consumption, faster boot and transfer times and large capacity potential.

    Samsung SSDs — both Samsung PM9A3 NVMe PCIe SSD and Samsung PM893 SATA SSD — automatically encrypt data in production and backups to help organizations protect their data with the strongest encryption algorithm available today.

    Samsung PM9A3 SSD, designed for enterprise and large-scale cloud data centers, also keeps sensitive data protected with a secure boot feature that cryptographically verifies the integrity of every firmware image’s RSA digital signature prior to execution. This helps defend it against advanced security threats that target device firmware. Furthermore, Samsung data center SSDs are highly reliable when protecting against data corruption in case of power failures.

    Data security is an essential requirement of data center operations, and choosing storage solutions with built-in protections can mitigate data security risks and help address data center compliance regulations. Samsung’s portfolio of data center SSDs was designed to meet the data protection demands of an ever-evolving threat environment and help enterprise customers bolster the security of their data storage infrastructure.

    Learn more about which Samsung SSD is right for your business and security needs. 

  • Which Samsung Galaxy tablet is right for your business?

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    Since introducing its first Android-powered tablet in 2010, Samsung has continued to innovate with the Galaxy Tab portfolio, launching models suited to different business needs and environments. Whether you’re looking to replace a business laptop, use a rugged device in the field, create a digital kiosk, or collect data, a Samsung Galaxy tablet is designed for the task.

    Samsung tablets are incredibly versatile mobile computing tools, thanks to features such as the S Pen for note-taking and Samsung DeX, which lets you use your tablet like a PC while maintaining the ultra-portable form factor.

    To help you consider the best tablets for work and decide which tablet is right for your business, here’s a breakdown of the entire Galaxy Tab lineup.

    Galaxy Tab S9, Galaxy Tab S10+ and Galaxy Tab S10 Ultra: Packed with productivity features and AI

    Galaxy Tab S9, Galaxy Tab S10+ and Galaxy Tab S10 Ultra represent a range of options for multitasking and mobile productivity. Capable of replacing a traditional laptop, Galaxy Tab S10 Ultra features a 14.6-inch immersive AMOLED display — the largest Samsung has offered yet, and it is larger than most standard laptop displays. Galaxy Tab S9, meanwhile, comes in at 11 inches for those needing lightweight portability while retaining a ton of screen real estate.

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    Galaxy Tab S9 supports Wi-Fi 6E and Galaxy S10 Ultra supports Wi-Fi 7, which ensures you can run high-bandwidth apps and handle whatever your workday throws at you, wherever there’s a wireless connection. If your work demands flexible connectivity on the go, the 12.4-inch Galaxy Tab S10+ provides 5G that’s faster and more secure than ever before, in addition to Wi-Fi 6E. You can also be confident in these devices’ processing capability, thanks to Galaxy Tab S10 devices’ internal MediaTek processor.

    Rather than a fixed layout, Galaxy Tab S9 and Tab S10 devices offer diverse multi-view layouts where the height and width can be adjusted. This makes it easy to create a personalized multifunctional workspace where you might be taking notes while participating in a video call.

    These devices represent the first AI tablets for work and the best tablets for business, with Galaxy AI* features such as Circle to Search with Google, Note Assist, Interpreter and more.

    An ultra-wide front-facing camera with auto-framing makes those calls clearer and more professional, as does the three-way microphone with noise cancellation. Samsung has developed partnerships that seamlessly integrate Galaxy Tab S10+ and Tab S10 with leading video call platforms such as Cisco Webex, Zoom, Microsoft Teams and Google Duo. The tablets also integrate with the Microsoft Office suite, allowing easy access to Excel, PowerPoint, Word and Teams for increased productivity.

    All three devices are DeX-compatible, so you can easily create a desktop computing setup by connecting your tablet to a full-size monitor and keyboard.

    An ultra-fast Samsung S Pen, included with both Galaxy Tab S10 models, now has almost zero latency — for a true pen-on-paper writing experience — so you can take notes directly on screen, digitally mark up documents by hand and capture signatures. Galaxy S10 Ultra also offers access to AI hotkeys with the Samsung keyboard, with shortcuts to DeX and your favorite apps.

    Galaxy Tab S9 and Tab S10 devices also offer continuity with other Samsung devices. That means it’s easy to pass content between your tablet, Galaxy Book, Samsung smartphone and even your Galaxy Buds.

    Galaxy Tab Active5: The rugged, field-ready solution

    Many companies equip their frontline workers with tablets to scan barcodes and capture signatures, photos, or notes on the go. At times, field work can require employees to work outdoors in harsh weather conditions. Fast-paced retail environments come with their own challenges.

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    Samsung’s lineup of Galaxy Tab Active rugged devices includes Galaxy Tab Active5, which features a military-grade design — tested against the Defense Department’s MIL-STD-810 standards for rugged technology, and it earned an IP68 rating for dust and water resistance.

    Galaxy Tab Active5’s protective hardware protects the device and keeps it intact even after drops from 5 feet up. And with enhanced touch sensitivity, Galaxy Tab Active5 allows those in the field to keep their gloves on and use them when their hands are wet. Its large 8-inch display is ideal for reviewing detailed diagrams on-site, like construction plans. A programmable Active Key on the side of the device can launch frequently used apps with one click or enable push-to-talk (PTT) functionality.

    People in the field don’t have to worry about staying online, either. Galaxy Tab Active5 ensures reliable connectivity via both 5G and Wi-Fi. It even supports CBRS, which allows organizations to connect their rugged tablet to a private network. The long-lasting, field-replaceable battery also supports Fast Charging through USB and pogo pins, and has a No Battery mode when connecting your tablet directly to power.

    With an improved camera, employees can use Galaxy Tab Active5 in combination with tools like Knox Capture to scan barcodes with their tablet rather than carry a separate scanner. People in retail can use the device’s built-in TEEGRIS and near-field communication (NFC) capabilities to turn Galaxy Tab Active5 into a mobile point-of-sale (mPOS) or connect it wirelessly to DeX to create a mobile checkout station.

    The right Galaxy tablet for your needs

    All Galaxy tablets come with built-in Knox security and optional mobile management solutions making it easy to manage a whole fleet of devices at scale.

    Choosing the best Galaxy tablet for you depends on which device is best suited to your and your team’s work.

    If you need a powerful laptop-like tablet with a keyboard, trackpad and DeX compatibility, consider Galaxy Tab S9, Galaxy Tab S10+ and Galaxy S10 Ultra. When flexible connectivity is a priority, Samsung also offers devices like Galaxy Tab S9FE and Tab S9FE+, whose Wi-Fi and 5G options keep you covered wherever you work.

    If you’re working in the field and need something that can handle the heat, Galaxy Tab Active5 is ready to go. Need a larger screen? Galaxy Tab Active4 Pro boasts a 10-inch display with a similarly ruggedized form factor.

    Even the most cost-conscious businesses can enjoy the power of Samsung Galaxy with tablets like Galaxy Tab A9+, an affordable tablet that combines Wi-Fi or 5G connectivity with plenty of functionality.

    Whatever your business needs, a Samsung Galaxy tablet is always fit for the job.

    If you’re not currently an Android or Galaxy user, make sure to try Galaxy for Work on your current device today. And explore exclusive business pricing, free shipping and flexible financing on a wide range of Samsung technology for your business — everything from phones and tablets to monitors and memory.

    *Galaxy AI features by Samsung will be provided for free until the end of 2025 on supported Samsung Galaxy devices.

  • The KC Current pioneers the future of fan engagement with Samsung displays at CPKC Stadium

    The Kansas City Current had a trailblazing mission to build the first women’s professional sports stadium in the world. As the first of its kind, CPKC Stadium would need best-in-class technology to create compelling, modern digital experiences that today’s soccer fans couldn’t find anywhere else. And, crucially, this technology-forward stadium environment would have to do so in a way that was aligned with the team’s mission and values.

    A strong network infrastructure would be essential for enabling all of the stadium technology required to realize the team’s goals for CPKC Stadium. So, the KC Current built out a single fiber optic network that would support everything a connected stadium includes, such as digital signage, audio, sound, lighting, security, broadcasts, Wi-Fi, ticketing and concessions.

    Digital storytelling is fundamental to today’s fan experience, and the KC Current knew that best-in-class digital signage would be necessary to deliver it. “We wanted to create an experience that would be unique to the Current — one that wouldn’t be restricted by physical signage,” said Ford Galvin, vice president of data strategy and analytics at KC Current.

    The KC Current team knew that it would be critically important to find the right technology integrator to bring their vision of a connected stadium to life. The vendor would also need to share their values, particularly around sustainability. In the end, they went with AmpThink as the integration and installation partner. “We looked at what AmpThink and Samsung did at SoFi Stadium and some of the other large-scale stadiums. We wanted to try to build a right-sized, scalable solution featuring the same type of technology and the same infrastructure as these larger stadiums have. That way, we could provide the same fan experience that you get at some of the top stadiums in the world,” Galvin added.

  • Menu board ideas: Unique ways to leverage digital signage for menus

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    For small and medium-sized businesses (SMBs) in the food and beverage industry, developing menus with tantalizing dishes and drinks that keep customers coming is crucial to success. However, achieving that can also depend on the menu boards themselves. If faded, stationary, or outdated, they might actually repel customers, especially if the competing restaurant, café, shop, or bar down the street deploys menu boards that outshine yours.

    An electronic menu board or self-service kiosk can make a significant impact on sales because they are much easier to see, speed the ordering process and streamline business operations. They also ensure menus stay current, with any changes in products or prices highlighted in real time. Personalization tools also enable better cross-selling and upselling. Furthermore, digital menu boards can help ease some of the challenges facing the food and beverage industry, such as the ongoing worker shortages and the rising cost of food, by offloading some human duties onto digital solutions.

    Learn how digital menu boards can elevate your food and drink business, especially when paired with a robust content management system (CMS), such as Samsung VXT.

    How to display menus with digital signage

    Digital menus are an important sales and marketing tool. Displaying a menu on bright, high-definition screens with bold fonts and attention-grabbing photos of food and drink items improves menu visibility and can drive impulse buys. In fact, 54% of consumers in a TransUnion survey say that attractive menu items influence where they eat.

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    Food and beverage SMBs, from sports and hotel bars to cafés and restaurants, can implement digital signage for menus to catch customers’ attention and maximize sales.

    • Digital signage can be installed in many places — behind the counter, at a drive-thru and in storefront windows. That’s due to the many shapes and sizes available. Samsung QB Series 4K displays, for example, range from 43 to 98 inches.
    • Food and drink purveyors can use digital signage to display promotions, such as new food items for the summer, happy hour specials or limited-time discounts.
    • Digital menus display the product with maximum vibrancy, visible in all conditions. A good example is the waterproof Samsung OHA-S Series, which features anti-reflection technology and has a built-in auto brightness sensor that automatically adjusts brightness to lighting conditions.
    • Through self-service kiosks, customers can study the menu, place their orders, and pay without staff assistance, streamlining ordering, reducing wait times, and improving operational efficiency.
    • Digital signage — such as self-service kiosks, storefront window digital displays and guest order boards — can also provide order confirmation. Customers can visually check their orders before paying, which eliminates mistakes, improves customer satisfaction and streamlines operations. The same goes for order status, showing customers where their food or drink is at any moment, freeing staff from being hounded for updates.

    How a CMS supports the creation of digital menus

    To deploy digital menus, restaurant and beverage SMBs must pair digital displays with a good CMS. That’s because the CMS enables business owners to design, create, deploy and manage all content on digital displays — and from a single device at any location. That’s particularly important for businesses with multiple locations, owners, and staff off-premises.

    More importantly, a solid CMS like Samsung VXT features a content creation and management tool for digital menu board design. Through a drag-and-drop interface, users can use VXT Canvas software to design and build menus using hundreds of digital menu templates and free stock images. They can also use their custom logos, fonts and photographs to create visually appealing menus that align with their brand. Samsung VXT allows managers to schedule the content displayed on digital signs. For example, if a quick-service restaurant is launching several new dishes, they can design and pre-schedule promotions to run on the digital displays in the drive-thru for the next few weeks. The Content Journey Map then shows the screen list that has published the content and the spaces to which the content has been shared.

    Samsung VXT has become even more ideal for SMBs in the food and beverage industry because it is cloud-based, easy to use and affordable. Instead of buying servers and installing software, they can simply subscribe to the cloud-based software and pay a monthly or yearly subscription. It also has built-in security to keep data safe from cyberattacks. If you run into any questions or issues, the new Chat Bot feature can help address them.

    How restaurants benefit from digital menu boards

    Many features of digital menus particularly benefit restaurants. When paired with a CMS, the digital signage allows food and beverage businesses to daypart their menus, automatically changing menus and promotions for breakfast, lunch and dinner.

    They can also update the menu and prices and introduce new specials at any time based on demand, inventory, weather, or what the competition is doing. For example, if sales for the day are slow, a restaurant owner can encourage more by displaying a buy-one-get-one-free offer on a storefront digital display.

    Restaurant and beverage SMBs can also integrate Samsung VXT with point-of-sale (POS) systems, ensuring that menu items and pricing on the digital displays are always up to date. For example, Samsung software supports Wisar Digital’s Link My POS software, which connects the CMS to POS systems. It enables the POS system to automatically sync menu and pricing data with VXT software.

    Food and beverage SMBs can also use digital displays to display nutritional and allergen information. They can also promote the restaurant’s social media channels and display positive customer reviews. Another way to do this is by welcoming groups via the displays, like a pizzeria welcoming a Little League team that just won the championship game. Or it might highlight other upcoming events, such as trivia night. If the restaurant is near a sports stadium, they can attract fans seeking a postgame meal with specials and promotions — designed with the team colors — on their window digital displays. These can capture customers’ attention, improve customer service, increase operational efficiencies and bolster sales.

    Technology that works together

    To benefit from digital menu boards, SMB owners need the right technology tools to work together. Fortunately, Samsung delivers both the tools and the together with Samsung VXT and Samsung digital displays. The first creates the dynamic content, and the latter displays it in vibrant graphics, text and media that will catch any eye.

    Check out the latest VXT product updates and features, and discover more about how Samsung is helping food and beverage outlets improve the customer experience with technology in this free white paper. Also, learn more about how self-service kiosks and devices are reinventing customer service at restaurants, cafés and bars.

  • How tough is the Samsung Galaxy XCover6 Pro smartphone?

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    Rugged industrial settings and outdoor work environments used to be no place for a shiny new smartphone. Dust, rain, bumps, drops and other harsh conditions could bring an unprotected device to its knees — and a worker’s productivity.

    But that was before introducing a new wave of rugged smartphones, like Samsung Galaxy XCover6 Pro. These devices, which are protected by Gorilla Glass Victus screens, combine military-grade durability with the performance and functionality of higher-end consumer phones to keep work moving even in the harshest conditions.

    Tested 22 different ways

    To earn its standing as an essential tool for frontline workers in industries as varied as construction, public safety, transportation, retail and manufacturing, Galaxy XCover6 Pro had to pass 22 MIL-STD-810 tests.

    MIL-STD-810 is a detailed set of standards developed by the U.S. Department of Defense for testing the durability of electronic equipment. Today, it’s also become the gold standard for assessing whether mobile devices are tough enough for industrial use.

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    Galaxy XCover6 Pro was put through a grueling regime of environmental tests conducted in an independent lab to prove its durability. Here’s a quick run-through of the harsh conditions it endured:

    Repeated drops and vibration: All smartphones get dropped — but not usually 26 times in a row. Galaxy XCover6 Pro survived those 26 drops from 1.5 meters up onto plywood, proving its ability to withstand the rigors of real-world work life. Technicians also put the device through six hours of vibration testing to validate its durability in vehicles and industrial settings. After all that, the rugged smartphone showed no signs of damage beyond normal scuffing.

    High altitude and low temperatures: Conditions at 15,000 feet are pretty challenging; that’s high enough to need an oxygen mask. The reduced air density at high altitudes can also wreak havoc on typical consumer electronics and their internal components. Technicians performed extensive testing on Galaxy XCover6 Pro at 15,000-feet atmospheric pressure, both in an operating state and powered off. The device was also tested against extreme cold, operating for two hours at −4 F and stored for a further two hours at −40 F. Based on this, a telecommunications worker servicing a cell tower on a snowy mountaintop a “mere” 9,000 feet up can be confident the device can live to tell the tale.

    Solar radiation, rain and salt spray: Snow isn’t the only occupational hazard faced by field workers and their smartphones. For many outdoor jobs, rain, unrelenting sun and salt spray may all be part of a day’s work. To prove it’s a worthy companion, Galaxy XCover6 Pro survived repeated exposure cycles to all of the above — three continuous 24-hour cycles of solar radiation, 4 inches of blowing rain for 30 minutes and 24 hours of salt fog. And it still came out with no signs of damage, deformation, discoloration or corrosion.

    Extreme heat: High temperatures can be tough on technology and the people using it. But Galaxy XCover6 Pro can take the heat, sailing through testing by operating at temperatures as high as 160 F — and still working without a hitch. Technicians also validated Galaxy XCover Pro can survive being left in a hot vehicle for several hours — with nonoperating tests taking it up to a blazing 176 F.

    Dust, temperature shocks, humidity: Galaxy XCover6 Pro was blasted with fine dust on each face for 12 hours, subjected to temperature swings between 90 F and 120 F and practically bathed in 95% relative humidity. Again, it still came out without damage beyond normal wear and tear.

    Water immersion and icing: It’s hard for workers inspecting water lines or rescuing flood victims to do their job without getting wet. The same goes for their smartphones. Galaxy XCover6 Pro survived being immersed in 5 feet of water for up to 30 minutes and coated with ice for more than six hours, proving it can work in whatever wet or wintry conditions its users take it to. Its advanced touchscreen also works with gloved hands, dirty fingers and wet palms.1

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    Thanks to this military-grade testing and its IP68 rating, Galaxy XCover6 Pro is protected against dust, dirt, sand and water, so you can rest easy knowing it can take on both big and small forces of nature.2

    Works anywhere, without sacrifice

    Being built to withstand punishing conditions is just the beginning. End to end, Galaxy XCover6 Pro is designed with on-the-go workers in mind, so it’s loaded with features that make it an ideal companion.

    A single-take camera, programmable buttons for rapid access to apps or push-to-talk, a long-lasting swappable battery and pogo pin connectors for drop-in charging are just a few of the features that add up to a worker-friendly, productivity-enhancing rugged smartphone. It’s also part of the Galaxy ecosystem, which means you can sync your phone, Galaxy Watch, and Galaxy Buds3 Pro, and enjoy next-level connectivity, even when you’re disconnecting.

    Samsung Galaxy XCover6 Pro is built to stand up to challenges the real-world dishes out. That’s why leading enterprises outfit their teams with Galaxy XCover6 Pro, the ideal rugged smartphone for a highly mobile frontline workforce.

    Explore Samsung’s full range of rugged devices that can support your workers anywhere. Then, take a deeper dive into how to improve connectivity in field services with this free white paper.

    1Water resistant in up to 5 feet of water for up to 30 minutes. Rinse residue/dry after wet.

    2These devices passed military specification (MIL-STD-810H) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G testing. Samsung does not guarantee device performance in all extreme conditions.

  • Samsung DeX and Galaxy Tab S10+ and S10 Ultra: Redefining the tablet experience

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    When it comes to mobile computing technology, people always want to put things in a category — this is a tablet, that’s a laptop, here’s a new foldable. But what matters isn’t as simple as categorizing the form of the product — it’s about what you can do with the device and the experience it provides in terms of helping you maintain productivity, wherever your workday may bring you. As opposed to simple categorization, a pair of more relevant questions are: Does this device enable you to do what you need to do, when and where you need to? Is it ready for what you’re going to demand of it?

    Samsung’s latest Galaxy Tab powerhouse devices, Galaxy Tab S10+ and Tab S10 Ultra, break down categorical barriers with leading performance, enterprise-ready productivity and robust security to help you do more.

    Transform your tablet — and your productivity

    If you just look at Galaxy Tab S10 devices, you might say, “OK, there’s the new tablet from Samsung.” We know what tablets are: They’re sleek touchscreen devices mainly purposeful for light work like email, video calls and content review or consumption. But that doesn’t give credit to another great technology Samsung has built into the Galaxy Tab S10 lineup: Samsung DeX.

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    DeX is our mobile-powered computing platform that allows you to convert your Galaxy device into something similar to a complete desktop experience. Samsung DeX lets you use either Galaxy Tab S10 device as both a tablet and a desktop PC by connecting it to a monitor, keyboard and mouse (via USB-C, HDMI cable or wirelessly connecting to a Miracast-enabled display).

    You can also use DeX by connecting a Galaxy Tab S10 device to the Bookcover Keyboard, turning it into a powerful laptop-like solution. The built-in DeX button on the keyboard cover makes it easy to jump into your work. That’s three different ways to work with the same device.

    Taking the tablet to the next level

    And that’s where a moment of clarity occurred for us when it comes to designing tablets for business use: Focus on what users really need instead of stuffing more fun — but ultimately not very useful — gimmicks into a tablet. In other words, Samsung’s Galaxy Tab S10+ and Tab S10 Ultra are more than just a pair of tablets — they are powerful, robust productivity tools that can redefine what the tablet can do.

    Of course, that doesn’t mean we’re downplaying the utility of either Galaxy Tab S10 device as a tablet. That’s a need many professionals rely on — especially those working to transform their remote work environment into a paperless one. Whether at a small, medium or large organization, retail managers, financial services professionals, field operatives and even public sector organizations will find Galaxy Tab S10+ and Tab S10 Ultra to be powerful tablet solutions that meet — and exceed — their needs. You can use Galaxy Tab S10+ and Tab S10 Ultra with the touch interface or the included S Pen, and they are simply great tablets as is, especially now that they support pro-level apps like Goodnotes and ArcSite.

    The DeX platform offers the same great mobile applications but activates a more traditional desktop-style environment when enabled. Now, Samsung’s Galaxy Tab S10 devices behave more like laptops, with functionality allowing resizable windows and multiple applications to run simultaneously. That’s particularly helpful given that Galaxy Tab S10+ and Tab S10 Ultra include a slew of B2B partner apps that employees probably first experienced on a PC, including Wrike, Notion, Zoho Campaigns and Bigin.

    The difference is you’re still running Android apps and have all the security and flexibility of Samsung Knox, Samsung’s highly rated security and device management platform, built into the device from the chip up and running constantly in the background.

    Continue working without disruption

    If you’re a mobile worker, having to put away your tablet and start using a desktop computer is disruptive to your workflow — you need to log in to Wi-Fi networks and sites again, transfer files and reopen applications. With DeX, you can just use a multiport adapter to easily connect Galaxy Tab S10 devices to a desktop monitor, keyboard and mouse, and even an Ethernet jack. Sit down at your office or home desk, connect the adapter and the DeX platform springs into action.

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    This isn’t a super-enlarged version of a tablet — it’s the kind of familiar, intuitive and optimized desktop experience you’d expect if a Windows PC were connected to that monitor. And with DeX, you can keep using Galaxy Tab S10 devices just as productively as if they were a standard desktop computer. Better, in fact, because everything you’ve been doing all day long is still there and ready to go. DeX ensures your Galaxy tablet can continue to be used as a second screen, or as an interface or graphics tablet for the desktop experience.

    It’s not just creative types who can take advantage of the tablet’s display, either: You can use it to take notes while attending a video meeting on the larger screen, as a touchpad replacing the mouse or keyboard, or as a secondary screen running smaller apps, like your office messaging service, in the background.  Galaxy Tab S10 Ultra and Tab S10+ also seamlessly integrate with the Microsoft Office suite so you can access Excel, PowerPoint, Word, Teams and more on the tablet display.

    Not just a tablet – mPOS

    Tablets with DeX can provide solutions to a variety of verticals. Whether trying to replace outdated technology, or bring a concept to life, tablets can help. Galaxy Tab S10+ and Tab S10 Ultra, for example, bring versatility and control to customers and end-users. With device management and Samsung Knox policy controls and features such as DeX, these tablets can be used as a mobile register, with the ability to take payments, check inventory and more.

    What does this look like?

    • A kiosk, allowing customers to make and purchase food options.
    • Grocery stores are able to use devices to check on customer orders.
    • Servers in a restaurant can bring the mPOS to each table, streamlining the experience and the bill.

    What’s the best tablet for your business?

    When deciding on the best tablet for your business, it’s essential to look beyond just the specs or the category of the device. Whether you require seamless multitasking, pro-level apps, premium AI capabilities, or enterprise-grade integration and security, Galaxy Tab S10+ and Tab S10 Ultra deliver.

    You can put Galaxy Tab S10+ and Tab S10 Ultra under whichever device category you want — as for us, we’re calling them a productivity powerhouse.

    Does the Galaxy Tab S10 Series offer the right devices for your business needs? Read on with this overview of Samsung’s tablet offerings. And see how you can get the most out of Samsung DeX on your Galaxy tablet.