BookMyShow crashes as Coldplay Mumbai concert tickets go live, leaves fans unhappy

A minute before the tickets for the much-awaited Coldplay concert in Mumbai went live on BookMyShow, the app and website of the ticket booking platform crashed, leaving fans high and dry.

Fans of the global rock band, who had been eagerly waiting for 12 noon for the tickets to go live, expressed their outrage on social media.

Coldplay is set to perform in Mumbai on January 18 and 19, 2025, and the tickets for the concerts went live on September 22, 12 noon. However, at 11:59 am, the BookMyShow app and website crashed due to the excessive traffic on the platform to book the tickets.

Also read: Coldplay to perform in Mumbai in January 2025, mystery guest to be announced soon

Fans lashed out at the organisers and ticketing platform for the poor show despite being aware of the hype and anticipation for the concert.

If there’s any company in India that needs a serious competitor or two or three, it is BookMyShow! I don’t care about Cold Play tickets but just one serious player in such a burgeoning category is not good for anyone! pic.twitter.com/wFFGKxHhMW

— Manish Batavia (@manishbatavia) September 22, 2024

4 min past 12 PM and still showing coming soon?? @bookmyshow @bookmyshow_sup #Coldplay #BookMyShow pic.twitter.com/iTF0EJqewF

— Manoj Soni (@imanojsoni) September 22, 2024

@bookmyshow what’s happening? Unable to book tickets since 12pm! @zomato should have taken up Coldplay concert tickets responsibility! #CustomerExperience #badCX pic.twitter.com/iD3Ogz5124

— Supriya Pachani (@supzz31) September 22, 2024

(The article is published under a mutual content partnership arrangement betweenThe Free Press JournalandConnected to India)