SquadStack Awarded 'CX Leader of the Year' by CX Strategy Summit & Awards 2024

SquadStack, the tech-powered contact heart, was honored with the esteemed title of ‘CX Leader of the Year’ by CX Strategy Summit & Awards 2024, highlighting the companys dedication to distinctive buyer experiences. With a key concentrate on enterprise growth, technological development, and {industry} collaboration, SquadStack stays a distinguished drive in the BFSI sector.

SquadStack Felicitated with CX Leader of the Year 2024 Award

Rishabh Ladha, Co-founder & CBO, SquadStack, delivered a keynote session on “Transforming Sales with Better CX in 2024“. His insights highlighted how SquadStack leverages cutting-edge expertise to revolutionize telecalling. From predictive analytics to real-time buyer insights, the crew allows gross sales professionals to deepen buyer connections, boosting conversions and satisfaction.

Rishabh shares, “In the evolving BFSI panorama, SquadStack drives CX and enterprise development with personalised telecalling experiences. Our dedication to the house is rooted in a elementary reality: Better CX drives higher outcomes‘. By prioritizing actionable insights and delivering distinctive experiences, we empower gross sales professionals to realize improved conversions, decrease buyer acquisition prices (CAC), greater buyer lifetime worth (LTV), and elevated Net Promoter Scores (NPS).”

“Ours is a rising enterprise, and scalability is crucial for us. This is the place SquadStack stepped in; working with them has been wonderful to this point! We have seen a extra structured strategy to our calling and so much of self-discipline in our methods of calling customers or speaking to them. The elementary shift has created so much of different cascading advantages for us,” shares an elated buyer, Manoj Kumar Dronadula, Product & Partnerships at MoneyView.

As SquadStack continues to form the future of buyer expertise and enterprise development, it stays dedicated to leveraging cutting-edge expertise and data-driven insights to ship unparalleled telecalling expertise. With a concentrate on innovation and collaboration, SquadStack is primed to guide the {industry} towards new heights of excellence.

About SquadStack

SquadStack is a quickly rising Indian startup that’s revolutionizing the telecalling {industry}. By leveraging our tech-enabled telecallers, industry-leading connectivity charges, cutting-edge analytics, and distinctive usage-based value fashions, we allow companies throughout industries like BFSI, Ecommerce, Health & Wellness, and Edtech. Catering to SMEs and enterprises alike, we ship personalized options that meet their distinctive wants and supply optimum outcomes and distinctive buyer experiences. We work with the rising gross sales expertise in the nation to enhance gross sales conversions and funnel effectivity. Founded by Apurv Agrawal, Kanika Jain, Rishabh Ladha, and Vikas Gulati, SquadStack’s neighborhood of gross sales consultants promote to 200K leads each day on behalf of high manufacturers, together with Upstox, Razorpay, ZestMoney, Edelweiss, Delhivery, and Classplus.

To be taught extra, go to – SquadStack.

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