Customer service is being revolutionized by AI integration in Contact Center as a Service (CCaaS) platforms. Vipin Kalra explores innovations reshaping customer...
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Automation is revolutionizing life insurance, bringing enhanced efficiency and improved customer service. In his article, Praveen Kumar Peddamukkula examines how technologies such...
Published Dec 2, 2024By: PJ Augusto As consumers have grown accustomed to great digital experiences while shopping online and in...
A video has surfaced online showing a furious Ola Electric customer destroying his scooter with a hammer outside an Ola...
INDIA: Air India, India’s leading global airline completed the second anniversary of its five-year transformation plan, Vihaan. AI. Introduced in September...
November 02, 2024,TOCANTINS, Brazil : Tigo Energy, Inc. (NASDAQ: TYGO) (“Tigo”), a leading provider of intelligent solar and energy software...
The moving industry is often associated with stress, hidden fees, and unexpected complications. However, Perfect Moving, a New York City-based...
Hyderabad: Tata Motors, commercial vehicle manufacturer, announced the launch of its Customer Care Mahotsav 2024, a comprehensive customer engagement program...
Published Sep 17, 2024By: Nicole Sharon Schultz With the rise of technology, today’s customers are knowledgeable, tech-savvy and have high...
In today's dynamic world, Artificial Intelligence (AI) has revolutionized the way businesses manage customer relationships, pushing the boundaries of traditional...
