Published Dec 13, 2024By: Samsung for Business Today, self-service is woven into the fabric of daily life for consumers, be...
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BT Group is transforming customer support through the integration of advanced AI and generative AI technologies, in collaboration with Sprinklr....
The integration of AI and edge computing is revolutionizing customer interactions across industries. Highlighting this transformative synergy, Mayank Choubey, an accomplished technology...
Mumbai 7th December 2024: IDFC FIRST Bank has unveiled the first-of-its-kind AI-powered holographic digital avatar of the country’s most celebrated...
December 07, 2024,Mumbai, Maharashtra, India : IDFC FIRST Bank has unveiled the first-of-its-kind AI-powered holographic digital avatar of the country’s...
Customer service is being revolutionized by AI integration in Contact Center as a Service (CCaaS) platforms. Vipin Kalra explores innovations reshaping customer...
Automation is revolutionizing life insurance, bringing enhanced efficiency and improved customer service. In his article, Praveen Kumar Peddamukkula examines how technologies such...
Published Dec 2, 2024By: PJ Augusto As consumers have grown accustomed to great digital experiences while shopping online and in...
A video has surfaced online showing a furious Ola Electric customer destroying his scooter with a hammer outside an Ola...
INDIA: Air India, India’s leading global airline completed the second anniversary of its five-year transformation plan, Vihaan. AI. Introduced in September...