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  • The ROI of retail digital signage and media solutions for small businesses

    In just a few years, shopping has undergone a revolution. With digital options exploding in number, it’s increasingly important for small businesses to take advantage of technology to keep up in the market. This starts with a full embrace of the digital world — and the features people love about it. Rather than seeing the digital and physical as separate, it’s time to focus on integrating them.

    Retail digital signage is an effective tool to blend the digital world with the brick-and-mortar environment and create a more seamless journey for customers. The latest generations, such as Samsung displays, can do far more than just flash static ads. When matched with loyalty programs, content management systems, geolocation and other digital assets, they can achieve the frictionless, personalized experience that shoppers have come to expect today. This drives engagement, boosts loyalty and increases return on investment (ROI).

    Here’s how digital displays can help small business retailers thrive.

    Personalized shopping experiences that drive sales

    As data-driven marketing becomes more sophisticated, shoppers expect high levels of convenience and personalization. That goes for small businesses, too. Retailers that step up to meet these expectations by supplying data-driven, personalized offers are seeing growth in basket size, upsells and ROI. This requires not just the hardware but also the software. In-store digital signage with a robust and dynamic content management system (CMS) is the key to success.

    How digitizing retail experiences boosts ROI

    Explore customer behavior with and the operational benefits of a complete digital retail ecosystem.
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    Samsung VXT, an innovative, cloud-based CMS, enables small businesses to easily create, schedule, manage and monitor content specifically for digital signage, improving outcomes. For example, with VXT Canvas, retailers can create custom content tailored to specific brands, promotions, events and even weather to drive sales. Software partner Sprinklr offers yet another platform to do the same on Samsung displays. Another feature shows the displays connected to each event and the success or failure of each screen, helping managers assess performance and strategy.

    The graphic element adds more options to make a visual impact and target attention. In addition to thousands of fonts, templates and preloaded images, users can upload their retail media and VXT Art (sold separately) to apply more than 10,000 pieces of content from world-class art museums and galleries — often an ideal pairing for luxury brands.

    Batteries Plus, a consumer electronics chain, offers an example of how digital signage integrated with VXT can enhance ROI. The company uses Samsung 4K UHD LED displays as “silent salespeople” to promote products triggered by real-time weather alerts.

    Self-service capabilities for faster transactions

    In retail, fast, frictionless transactions are the goal, which helps explain why so many consumers prefer self-serve technologies. In fact, Salesforce’s 2024 State of the AI Connected Customer report shows that 61% prefer self-service for simple issues. Its State of Service report shows the impact of self-service on success, with 80% of high-performing service organizations providing a self-service option. These perspectives make digital kiosks a particularly powerful upselling and cross-selling tool.

    Samsung Kiosk allows businesses to implement self-serve technology quickly and easily. The intuitive, interactive kiosk boasts an all-in-one ordering and payment system that accepts cash, credit cards and contactless solutions such as barcodes, QR codes and near-field communication for digital wallets.

    For restaurants in particular, Samsung Kiosk can come preinstalled with GRUBBRR proprietary restaurant management software, or other menu platforms like Bite, PAR or Nanonation. Using AI and machine learning, the system knows how to daypart and feature more popular or profitable items higher on the digital menu board. As at Batteries Plus, restaurants can connect products with weather events, promoting soup or hot chocolate on a cold day and ice cream and slushies on a scorching one. Self-checkouts also never forget to upsell, which increases profit-building activity and ROI. And partners like PopID simplify ordering and make transactions even smoother with easy kiosk login.

    Lucrative loyalty programs

    Another way retailers can increase wallet share is by integrating in-store technologies with lucrative loyalty programs. That pays off quickly. Research from the 2024 Achieving Customer Amazement study noted that 81% of customers prefer companies offering personalized experiences. That perception of improved customer service significantly impacts business, as the same report noted that 85% of customers will go out of their way to go to a company with better customer service.

    The personalization that Samsung digital displays and software enables transfers to loyalty programs. When customers feel like a business knows them and understands their purchasing patterns, they will likely stay loyal to that business. Samsung Kiosk partners with loyalty programs like Punchh to help achieve this through consumer data collection. Using these insights, brands can create and deploy customized, hyper-personalized loyalty campaigns that convert customers and increase basket sizes.

    Fast adaptation to customer and market needs

    Digital signage allows retailers to adapt messaging and promotions in real time to customer behavior, inventory levels, emerging trends, market shifts and other variables. For example, restaurants can quickly add and remove items from menu boards. During the holidays, stores could also customize displays to feature the season’s trending gifts.

    Speed is essential, too, and a key benefit of Samsung displays. Businesses can change content quickly and easily, be it updating pricing, displaying new products or promoting limited-time offers. Additionally, interactive digital displays can provide customers with valuable extra information that just might inspire conversion. This could include product details, reviews and recommendations.

    One novel way retailers can respond to customer and market needs is through traffic analysis. By incorporating solutions like FastSensor, which leverages AI and heat mapping to gather and analyze foot traffic data, retailers can quickly adapt to customer needs by managing queues and determining which in-store marketing messages work — and which don’t.

    Samsung Kiosk models perfectly complement this. The kiosks come in three installation types — floor stand, countertop, and wall-mounting — which allow them to fit into a wider range of spaces within the traffic flow. Their sleek, modular, space-saving design and gray-white color blend in with practically any aesthetic, too.

    The digital future of retail

    As the retail landscape evolves, businesses that embrace small business technology will be able to provide enhanced customer experiences and reap the ROI rewards of digital transformation. The tangible returns on investment in cost savings, revenue growth and customer engagement make a compelling case for retailers to make Samsung displays and end-to-end solutions an integral part of their business strategy.

    Sign up for a VXT free trial. Explore Samsung’s wide selection of digital signage and commercial displays and how they can help drive retail traffic and sales.

  • Accenture and CrowdStrike team to transform security operations, mitigating cyber threats and reducing costs with AI-native solutions – CRN

    Accenture and CrowdStrike team to transform security operations, mitigating cyber threats and reducing costs with AI-native solutions – CRN

    Accenture and CrowdStrike are collaborating to drive cybersecurity transformation, helping clients confidently navigate the next wave of innovation and growth.

    By combining Accenture’s security services with the CrowdStrike Falcon® cybersecurity platform – including cloud security, identity protection and next-gen security information and event management (SIEM) – the collaboration will bring transformative improvements and cost efficiencies to areas such as security operations (SecOps), continuous threat exposure management and AI workload protection. This will enable real-time threat visibility, prevention and remediation with optimised operational costs.

    “Cybercriminals are infiltrating organisations with alarming sophistication and unprecedented speed,” said Paolo Dal Cin, global lead, Accenture Security. “To combat this, we work closely with organisations to understand their unique cybersecurity needs and tailor solutions to address their specific challenges. By combining our expertise with CrowdStrike’s technology, we can help clients adopt a more proactive and efficient approach to digital defence.”

    As businesses move to cloud-based environments and AI-enabled operations, the massive volume of data generated can overload traditional solutions, making it difficult for security teams to efficiently and effectively detect and respond to threats. This challenge is exacerbated as security teams often struggle to manage a mix of outdated technology and the need to constantly switch between disparate security tools, slowing down solutions designed to protect the business and customers from cyberattacks.

    WHSmith is a global travel retailer, operating over 1,700 stores in more than 30 countries selling key travel essentials including food & drink, health & beauty, tech accessories and books. The retailer has strengthened its security operations by leveraging Accenture’s Managed Extended Detection and Response (MxDR) services and the CrowdStrike Falcon platform. The powerful combination of CrowdStrike and Accenture has enabled WHSmith to gain visibility across their global operations, extending advanced protection, detection and response capabilities from the corporate network to the storefront cash register.

    Jon Begley, Global CISO WHSmith Group, said, “The collaboration between Accenture and CrowdStrike is helping us improve threat visibility across our global business while maintaining a responsive and agile security operation to protect our digital assets. This means we can focus on growing our global travel retail business further and offering a leading experience in our stores for customers on their journeys across the world.”

    “Customer demand for Falcon platform adoption, cybersecurity consolidation, and SOC services expertise is driving our market-moving Accenture partnership,” said George Kurtz, founder and CEO, CrowdStrike. “Accenture’s deep expertise with the Falcon platform and SIEM transformation have directly assisted organisations in upleveling their cybersecurity programs from device to cloud to datacentre. Accenture plays a key role in guiding organisations to embrace the AI-native SOC, leaving legacy SIEMs, point products, and manual SOC operations behind for automated, resilient, and machine speed cybersecurity platform controls.”

    The integrated offering benefits organisations by consolidating point cybersecurity products, reducing costs and simplifying operational functions and enhancing detection and response capabilities through a unified platform. The collaboration between Accenture and CrowdStrike includes:

    • SecOps modernisation – Streamlines security operations workflows into an ecosystem that integrates threat prevention, detection and response with a unified approach based on CrowdStrike’s Next-Gen SIEM technology. This approach can unlock up to 30%1 cost optimisation through streamlined security workflows enabled by AI and technology rationalisation initiatives.
    • Managed detection and response – Delivered by a seamless combination of Accenture and the Falcon platform to detect, investigate and respond to threats faster leveraging Accenture’s global scale. This powerful combination, augmented by integrated AI solutions from Accenture and CrowdStrike, can drive up to 60%1 workflow optimisation for SecOps use cases.
    • Continuous threat exposure management – Helps clients transform their approach to vulnerability management while optimising investments in teams, processes and tools. The combination of the Falcon platform and Accenture’s transformation services enables clients to consolidate exposure visibility across the extended attack surface and streamline prioritisation using attack path analysis. This approach can help organisations simplify processes and consolidate tooling, realising up to 15% cost optimisation.

  • India building digital solutions to transform global health and development: Bill Gates

    Bill Gates

    India building digital solutions to transform global health and development: Bill GatesIANS

    India is not just building digital innovations to empower its citizens but also creating solutions that have the potential to transform global health and development, Bill Gates, Chair and Board Member of the Gates Foundation, said on Wednesday.

    Speaking at a global forum here, hosted by the CII in collaboration with the Gates Foundation and the Women’s Collective Forum, the billionaire philanthropist applauded India’s leadership in innovation, health and sustainability.

    The forum brought together global industry leaders, policymakers, and investors to accelerate India’s role in driving scalable, sustainable, and technology-driven solutions for global challenges.

    Gates highlighted that India is building the future with its pioneering role in affordable healthcare, AI-powered diagnostics, and digital public infrastructure.

    He reinforced the importance of scaling India’s innovative solutions globally to address pressing challenges in emerging economies.

    Gates also highlighted India’s rapid advancements, calling its digital ecosystem, inclusive economic growth, and technological breakthroughs a model for the world.

    “India has made significant progress in health and development through low-cost innovations,” he added.

    Roger Federer, Bill Gates, Roger Federer Charitable Fund, Roger Federer Foundation, Federer and Bill Gates to team up, tennis, tennis news, John Isner

    India building digital solutions to transform global health and development: Bill GatesReuters.

    Looking ahead, Gates reaffirmed his Foundation’s commitment to working alongside Indian innovators, policymakers, and entrepreneurs to scale breakthroughs in AI, healthcare, and sustainable development globally.

    Smriti Irani, Chairperson, Alliance for Global Good Gender Equity and Equality, commended the Foundation and the leadership of Gates “for putting money where it really matters”, while highlighting the critical role of investment for social innovation.

    Calling it “a transformative force that reshapes societies”, Irani spoke about the power of India in bringing forward low cost, tech-enabled solutions which are addressing critical global challenges of health, nutrition and food security, among others.

    Chandrajit Banerjee, Director General, CII, emphasised India’s pioneering role in digital public infrastructure, calling it a blueprint for the Global South.

    “The success of initiatives like the Ayushman Bharat health programme and digital financial inclusion, AI-powered agricultural solutions, proves that when policy and technology align, we can create scalable, sustainable solutions that serve as global benchmarks,” Sanjiv Puri, CII President, added.

    (With inputs from IANS)

  • Luminous Power Technologies and Rajasthan Royals Unite to Boost Solar Energy Solutions Across India

    RR players unveiled the latest solar and advanced energy solutions by Luminous Power Technologies along with a 360-degree marketing campaign to enhance rooftop solar adoption

    Showcases special jersey for the Pink Promise match during the upcoming India’s T-20 Premier League to continue supporting women-led transformation with a promise to promote clean energy

    MUMBAI: Luminous Power Technologies, India’s leading energy solutions company, continues its power partnership with Rajasthan Royals to be their Title Partner for the 18th season of the upcoming India’s T-20 premier league creating greater momentum for their sustainability efforts and launching nationwide solar adoption initiatives.

    As part of the event, Rajasthan Royals players Sanju Samson, Nitish Rana, and Tushar Deshpande along with Jake Lush McCrum, Chief Executive Officer of Rajasthan Royals, and Preeti Bajaj, Neelima Burra, Amit Shukla, and Shikha Gupta from the Luminous leadership team, unveiled Luminous’ latest line of solar and advanced energy solutions, aligned with the company’s long-term mission to empower consumers with clean energy alternatives. Luminous also plans to launch a new sleek futuristic design range of inverters – EVO Inverter Series, and ZELIO S Inverter Series. Additionally, the product range includes the EON Topcon Solar Panels, along with the industry-disrupting gel battery technology – AmpBox range, all designed to offer superior efficiency, durability, and performance in extreme weather conditions of India.

    Further, Luminous also unveiled a comprehensive 360-degree marketing campaign to accelerate rooftop solar adoption across India and establish itself as “India’s Solar Expert,” addressing consumer trust deficits and the perception of high cost and complexity. Educating consumers on solar benefits, the campaign showcases Luminous’ cutting-edge solutions through digital outreach, on-ground activations, and media engagement. By focusing on trust and expertise, Luminous aims to lead solar adoption and solidify its position as the nation’s premier solar provider.

    Speaking on the occasion, Preeti Bajaj, CEO & MD, of Luminous Power Technologies, said, “India’s solar energy sector is undergoing a significant transformation, and at Luminous, we are dedicated to playing a crucial role in accelerating this change. We believe that the future is solar, and we are committed to driving this transition through innovative products and meaningful partnerships. Our collaboration with Rajasthan Royals enables us to connect with millions of cricket fans and inspire a movement toward clean energy adoption. Through this association, we are leveraging the influence of sports to promote solar energy, encourage its adoption, and introduce innovative products that enhance energy efficiency.”

    Neelima Burra, Chief Strategy Transformation & Marketing Officer, Luminous Power Technologies said, “Cricket is more than just a sport in India—it’s a passion that unites millions. Partnering with the Rajasthan Royals provides us with a significant platform to showcase our solar innovations and promote the message of sustainability. Luminous is at the forefront of solar energy adoption through educational brand initiatives and skilling programs. We have built a comprehensive marketing strategy that combines OTT and television advertising, offline activations, social media, and nationwide partner engagement to boost user interaction, raise awareness, and reinforce brand loyalty in the solar energy sector. India’s T-20 Premier League’s reach ensures that our clean energy vision receives the attention it deserves, inspiring fans to make smart sustainable choices for a brighter future.”

    “As India’s leading energy solutions and rooftop solar brand, the launch of our new product range ensures consumers can choose from a wide range of products that seamlessly blend cutting-edge technology with sleek design. We believe in empowering consumers with choice, enabling them to actively participate in India’s sustainable energy future.”, said Amit Shukla, Senior Vice President of the Energy Solutions Business, at Luminous Power Technologies.

    Luminous has undertaken a transformative endeavor aimed at bringing solar power to communities, with the support of the Royal Rajasthan Foundation. The initiative is focused on training rural women to become solar engineers and promoting the usage of solar energy in their communities. Continuing their tradition of #PinkPromise match from last year, for every six in one of the matches, Luminous along with RR will be powering six homes in the Sambhar region. The aim is to instill a positive impact on both the environment and the communities. The special all-pink jersey includes a visual representation of a solar panel highlighting the Royal Rajasthan Foundation’s efforts to provide clean energy to rural women.

    Commenting on the association, Jake Lush McCrum, Chief Executive Officer, of Rajasthan Royals, said, “Cricket has the power to drive meaningful change far beyond the boundaries of the game. Our partnership with Luminous is not just about sponsorship—it’s about harnessing innovation and sustainability to inspire millions. Together, we are not only promoting clean energy solutions but also setting a new benchmark for how sports can lead the charge toward a more sustainable future. From impacting thousands of lives through solarification to enabling empowered women as solar ambassadors in their communities, we aim to drive greater awareness and adoption of clean energy solutions that create lasting impact.”

    As a leader in energy solutions, Luminous remains committed to innovation and sustainability, empowering consumers to embrace cleaner and smarter energy alternatives. The association with Rajasthan Royals will help both to drive the adoption of cutting-edge products and bring about transformation in underserved regions of India.

  • Lenovo hybrid AI advantage with NVIDIA boosts business productivity and efficiency with new scalable Agentic AI solutions – CRN

    Lenovo hybrid AI advantage with NVIDIA boosts business productivity and efficiency with new scalable Agentic AI solutions – CRN

    At NVIDIA GTC, Lenovo unveiled new Lenovo Hybrid AI Advantage with NVIDIA solutions designed to accelerate AI adoption and boost business productivity by fast-tracking agentic AI that can reason, plan and take action to reach goals faster. The validated, full-stack AI solutions enable enterprises to quickly build and deploy AI agents for a broad range of high-demand use cases, increasing productivity, agility and trust while accelerating the next wave of AI reasoning for the new era of agentic AI.

    New global IDC research commissioned by Lenovo reveals that ROI remains the greatest AI adoption barrier, despite a three-fold spend increase1. AI agents are revolutionising enterprise workflows and lowering barriers to ROI by supporting employees with complex problem-solving, coding, and multistep planning that drives speed, innovation and productivity. As CIOs and business leaders seek tangible return on AI investment, Lenovo is delivering hybrid AI solutions that unleash and customise agentic AI at every scale.

    The AI solutions combine Lenovo’s full-stack AI portfolio and ready-to-customise use cases with new platform options that will support the latest NVIDIA Blackwell Ultra platform, NVIDIA RTX PRO 6000 Blackwell Server Edition GPUs, and networking innovations to empower organisations everywhere to accelerate applications, such as AI reasoning, agentic AI and real-time video generation.

    “Lenovo continues to drive smarter AI for all, bringing together AI models, data and computing power – running on devices, edge, and cloud, and connected with network- to deliver AI solutions that empower human innovation and enable productivity gains,” said Lenovo Chairman and CEO Yuanqing Yang. “Lenovo Hybrid AI Advantage with NVIDIA integrates cutting-edge services and the next evolution of Blackwell accelerated infrastructure to help enterprises easily scale agentic AI across private and public AI models that deliver substantial benefits in effectiveness, cost, efficiency, security, accessibility and customisation.”

    “Lenovo Hybrid AI Advantage with NVIDIA combines cutting-edge services with the latest NVIDIA Blackwell platform to deliver end-to-end AI solutions. This empowers Indian enterprises to seamlessly scale agentic AI across private and public models,” said Amit Luthra, Managing Director, Lenovo Infrastructure Solutions Group, India. “With AI adoption in India set to contribute over $500 billion to the economy by 2025, businesses can now develop and deploy AI agents within weeks—driving productivity, efficiency, and innovation. At Lenovo, we are committed to accelerating this transformation and delivering real ROI at scale.”

    “AI agents that can reason and adapt are redefining how we work,” said NVIDIA founder and CEO Jensen Huang. “NVIDIA and Lenovo are providing the essential infrastructure to power AI inference and reasoning at scale—bringing generative and agentic AI from research labs into real-world enterprise applications.”

    Hybrid AI defines the next Era and fuels Agentic AI

    Data exists everywhere – in manufacturing, retail, banking, healthcare business locations, enterprise data centres and in the public domain. Hybrid infrastructure allows data to be collected, stored, processed, and then fed into enterprise AI models for training in the hybrid cloud, and provides inferencing at the edge or on devices with training models.

    The new offerings leverage Lenovo’s leadership in hybrid infrastructure and the recently announced Lenovo Hybrid AI Advantage with NVIDIA to efficiently scale agentic AI across business locations using a factory-type approach that turns data intelligence from everywhere into transformational outcomes.

    Fully validated and tested Agentic AI use cases

    The Lenovo Hybrid AI Advantage with NVIDIA framework includes the Lenovo AI Library, which consists of a portfolio of customised, tested and proven use cases empowering teams to be more productive and deliver AI. Agentic AI can be uniquely accessed on personal devices, workstations, and data centres across enterprise locations and enable ROI in key areas, such as:

    • Content Generation – Automating content creation up to 8x faster, enhancing quality, and personalising customer interactions.1
    • Customer Service – Improving customer service efficiency by 50% with reduced response times, automating chatbot interactions, and reducing handling times by 20%2
    • Knowledge Assistants – Breaking down data silos, enhancing enterprise knowledge sharing, and automating workflows, such as faster contract reviews. For legal teams, for example, this has boosted productivity by up to 80% and enhanced accuracy by 45%.3

    At NVIDIA GTC, Lenovo debuted the Lenovo AI Knowledge Assistant, a digital human assistant that engaged in real-time conversation with attendees to transform their event experiences and navigation. Powered by the Lenovo agentic AI platform, the solution enables organisations to rapidly customise Lenovo AI Library use cases and operationalise new AI agents and assistants within weeks. The demo was customised using the digital human NVIDIA AI Blueprint and NVIDIA NIM™ microservices, running on a Lenovo PX ThinkStation.

    Attendees used natural voice and language to interact with the AI assistant about relevant event details, maps, schedules and meeting locations, maximising their time and optimising navigation. The demo brings to life how Lenovo’s tested and proven solutions can help businesses get customised agentic AI up and running faster, connecting and collaborating with customers and employees on a whole new level to improve outcomes and experiences.

    The Lenovo agentic AI platform, the industry’s most complete on-prem agentic AI solution, simplifies deployment so customers can scale agentic AI across personal, enterprise, and public environments to automate workflows, boost productivity, and accelerate decision-making. Fully integrated with the NVIDIA AI Enterprise software platform, it includes essential software toolkits, advanced data tools, pre-trained models, and automated deployment features. Lenovo AI services and experts provide guidance to streamline adoption while ensuring AI delivers real value. The platform also prioritises security and trust with a Responsible AI framework and a GenAIOps dashboard for centralised AI management, performance monitoring, and bias detection.

    Enterprise-ready hybrid AI factory for scalable growth

    As the world transitions to accelerated computing for AI workloads, Lenovo is helping businesses quickly build, scale and operate their own AI factories — high-performance, scalable and protected environments for delivering trusted AI solutions. These new platforms help organisations efficiently build, scale and integrate agentic AI across business locations using validated designs that support multiple workloads with standardised, modular, hybrid deployment options. The factories simplify AI training, inferencing, and deployment—whether on-premises, in the cloud, or at the edge.

    Delivering full-stack data centre infrastructure that includes workstations, servers, networking, storage, partner solutions and services, the hybrid AI factory platforms are built with Lenovo Validated Designs based on NVIDIA Enterprise Reference Architectures and NVIDIA-Certified Lenovo ThinkSystem servers. The factory options include the Lenovo ThinkSystem SR675, 680, 685 servers and storage solutions using NVIDIA Hopper GPUs, NVIDIA Blackwell GPUs, NVIDIA Grace™ CPUs, NVIDIA Spectrum-X networking, and NVIDIA BlueField DPUs.

    For data centres, the Lenovo ThinkSystem SR675 V3 server, equipped with NVIDIA H200 NVL, NVIDIA Networking and NVIDIA AI Enterprise software platform delivers exceptional performance for AI and HPC workloads. The platform scales from a single server, with just 4 GPUs as a starter environment, to a rack scalable unit (SU), offering a turnkey infrastructure solution that enables enterprises of all sizes to quickly deploy a hybrid AI factory or extend their existing IT infrastructure.

    Lenovo’s AI factory ecosystem also includes:

    • AI-ready Lenovo ThinkStation PX workstations with NVIDIA RTX PRO 6000 Blackwell Workstation Edition and NVIDIA AI Workbench for developers.
    • Lenovo Neptune liquid-cooled AI infrastructure, efficiently powering AI at scale and built with the next generation of NVIDIA accelerated computing for cloud service providers tackling LLM workloads.
    • Lenovo AI fast start services for rapid deployment, integration, and scaling that helps businesses deploy use cases and prove business value in 90 days or less.

    Driving the next AI breakthroughs

    Across industries, Lenovo hybrid AI solutions are already transforming healthcare, finance, manufacturing and retail—from summarising medical research and automating compliance reporting to enhancing customer experiences with intelligent recommendations. Lenovo and NVIDIA are working with leading institutions and enterprises to unlock AI’s potential. In Germany, Lenovo secured the first NVIDIA GB200 project with the Technical University of Darmstadt to advance scientific discoveries. The project will feature the new energy-efficient Lenovo ThinkSystem SC777 V4 Neptune systems, advanced high-performance servers powered by Lenovo’s 6th generation Neptune direct water-cooling platform and services. This collaboration builds on the strong partnership between Lenovo and Technical University of Darmstadt, further enhancing the sustainable and high-performance ‘Lichtenberg NHR-Stage 1’ Supercomputer with a pioneering next-gen Grace-Blackwell partition.

    To optimise the patient experience and medical evaluations in preventive health check-ups, the healthcare software development company, Artificial Intelligence System for Human Analysis (AISHA) trained an AI model to analyse MRI scans using a Lenovo and NVIDIA hybrid AI solution. The AI model can analyse a full-body scan in just 30 minutes—over 99% faster than manual analysis—providing doctors with rapid insight and enhancing the patient check-up experience.

    “Without the power of the Lenovo and NVIDIA solution, the model would simply not be able to exist. Lenovo and NVIDIA are unmatched in the field of AI,” said Dr. Juan Pablo Reyes Gonzalez, Head of AISHA.

    The future of AI is hybrid

    By simplifying AI adoption and scalability, Lenovo Hybrid AI Advantage with NVIDIA solutions are helping organisations across industries unlock data from anywhere to harness AI for real business value. 

  • 4 considerations for choosing the right mobile government solutions for your agency

    The use of mobile devices has become integral to virtually all facets of society, and government workers are certainly no exception. Whether the situation involves office staff checking email, soldiers on deployment, or first responders engaged in emergency operations, the right mobile solution for each operational sector must be chosen to support the agency’s mission.

    Since mobile offerings can vary widely, IT decision makers should consider a range of factors when choosing mobile government solutions to meet the diverse and demanding needs of federal workers. It’s also important to factor in the security and management of user-held mobile devices.

    4 main factors to consider

    To effectively mobilize today’s federal workers, government technology decision makers need to look at four critical areas:

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    1. Platform

    Not every device is ideally suited to every government worker’s needs. For example, a forestry worker may require a more rugged device, while a procurement professional may need something with a bigger display for reviewing complex spreadsheets. From phones to tablets, device size and computing power should match worker needs, so employees aren’t burdened with unnecessary features or multiple devices that can become cumbersome in some work environments.

    2. Applications

    Today’s mobile devices serve largely as delivery mechanisms for the applications that power the work processes of an organization. In choosing an operating system, it makes sense to team up with a solutions provider who can deliver not just the hardware but also the development expertise needed to create apps that empower end users in the field. Many segments of government need specialized apps and some may need added security measures to ensure that operations are not compromised and data is properly protected. Commercial applications may not be robust enough for military use, nor sufficiently transparent for an agency processing a budget or financial transactions. Special consideration must be given to applications that are being used for the collection, transmission, and storage of citizen data.

    3. Security

    A critical aspect of mobile operations is safeguarding critical information and securing personally identifying information. Some mobile solutions come with security tools that are built in, such as Samsung Knox, which is defense-grade and uses a hardware-based cryptographic key that is unique to each device. Protecting data at rest (DAR) on mobile devices is a major concern for many government agencies.

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    Samsung Knox Sensitive Data Protection (SDP) addresses this issue by decrypting data only after user authentication, providing per-file and per-data decryption keys, offering per-app password checks, and meeting Mobile Device Fundamental Protection Profile requirements for U.S. government and military use. Knox DualDAR adds two separate layers of encryption, further meeting the requirements of classified deployments. Knox DualDAR secures work profile data on devices with two distinct layers of encryption. The solution also protects data by restricting apps from writing or saving data to the unencrypted space on the device.

    4. Manageability

    To avoid disparate and disconnected inventory of mobile devices, government IT leaders should identify a mobile solution that enables them to seamlessly manage devices across the mobile workforce with comprehensive transparency and oversight. The most effective mobile device management tools empower admins to set device policies, map app licenses, locate devices, and perform other key management functions via the cloud. Samsung’s Knox Platform for Enterprise is built into Galaxy devices. It offers robust and flexible mobile device management (MDM) and enterprise mobility management (EMM) controls for IT that are accessible through Knox Suite or a wide range of partnered EMMs that accept the Knox Service Plugin.

    While certain government sectors may face additional requirements, the four areas listed above provide a solid framework for getting the right devices into the hands of the right employees for greater productivity and efficiency.

    Mobile devices in secure spaces

    Secure workplaces introduce a unique challenge when it comes to mobile devices. Workers are often prohibited from bringing their mobile devices into these areas because they can introduce a serious security concern. However, productivity can significantly increase if workers can access information on their phones without compromising security in secure workplaces. Fortunately, a recent partnership between Samsung and Privoro now provides a solution. Samsung’s Galaxy S Series and Hardware Device Manager (HDM), paired with Privoro’s SafeCase, use hardware-to-hardware integration to control and block the phone’s radio and sensor peripherals — preventing cyberattacks at the hardware level. This approach can disable all RF radio capability and prevent eavesdropping by physically blocking cameras and microphones while allowing mobile devices access to data from emails, texts, and documents.

    Building a secure mobile infrastructure

    Samsung has also integrated Galaxy AI* into its flagship smartphones and Galaxy Tab S10 tablets. Given the many ways that government workers may require specialized apps, it makes sense for agency IT decision makers to seek out an innovative mobile provider that can offer not just a platform but also a high level of development expertise and support.

    Government work, often mission-critical and tightly regulated, has become highly reliant on mobile devices. By considering the four key elements that define a mobile platform, and by pairing mobile hardware with a highly capable EMM, an effective infrastructure can be established that delivers security along with a high degree of productivity across the government landscape, including operation in secure spaces.

    Our government technology solutions are ready to assist government agencies with their digital transformation.

    *Galaxy AI features by Samsung will be provided for free until the end of 2025 on supported Samsung Galaxy devices.

  • Logitech transforms immersive, integrated workplace solutions with Samsung

    Founded in 1981, Logitech is a Swiss multinational computer peripherals and software manufacturer. The organization is dedicated to creating solutions that work for all people and spaces, but meeting the evolving demands of the modern workplace poses a challenge because the work environment is more diverse than ever.

    Employees need technology that supports them whether they work from home, at the office, or both. Integrated, flexible hybrid work solutions have become a necessity rather than a luxury. Reflecting this shift, 78% of CIOs are increasing their budget for in-office spending to support those changing needs, according to a Morgan Stanley REIT CIO survey.

    “Just a few years ago, technologies for collaboration and flexible work were considered nice to have,” shared Sudeep Trivedi, head of alliances and go-to-market at Logitech. “Now, they’re mission-critical tools for organizations.”

    For instance, while many organizations once considered videoconferencing technology optional, it has since become critical for business. Despite this, 90% of meeting rooms globally are not video-enabled, the survey noted. But putting the technology in place is not the only challenge — maintaining it is also a struggle. With the rise of distributed work environments, IT teams must ensure consistent and uninterrupted service, which can be challenging with disparate work locations and IT solutions.

    Office spaces are also evolving, with 60% of CIOs planning to increase hot desking deployment, according to the survey. The concept of a “living office,” which transforms traditional office spaces into dynamic environments that adapt to the diverse needs of modern workers, is also rising in popularity. However, many organizations struggle to support these changes because they lack standardized, global solutions that cater to diverse work environments.

    Recognizing these challenges, Logitech sought a technology partner that could innovate alongside them to stay ahead of marketplace demand and help shape the future of work.

    “It’s always our goal to provide flexible, best-of-breed solutions that adapt to the needs of our customers,” said Trivedi.

    Logitech needed a partner with a broad portfolio that could address its customers’ varying needs. The ideal partner would offer customers a consistent, reliable experience worldwide, helping Logitech realize its goal of providing workplace solutions for all people and spaces.

  • Innovative Digital Platforms:Transforming Enterprise Solutions

    enterprise architecture

    In his pioneering work, DilipKumar Deverahosahalli Jayaram examines how adaptive digital platforms are reshaping enterprise architecture. Drawing from his extensive experience in digital transformation, he reveals how modular design principles enable organizations to build more flexible and responsive systems. His work offers valuable insights into the ongoing evolution of platform ecosystems and their impact on modern business operations.

    The Shift to Modular Architectures
    The transition from monolithic to modular architectures has revolutionized enterprise platforms. Traditional systems often struggle with maintenance and scalability, leading to inefficiencies in integration and dependency management. By embracing modular structures, enterprises can now deploy independent, scalable components that significantly enhance operational agility and reduce time-to-market for new features.

    Core Attributes of Adaptive Platforms
    Adaptive platforms thrive on principles such as loose coupling and high cohesion. These characteristics enable enterprises to streamline deployment, reduce integration complexities, and enhance system resilience. A well-designed platform architecture supports rapid transformation while ensuring the integrity of core functionalities. Through modular design patterns and standardized interfaces, these platforms facilitate seamless component updates and modifications without disrupting the entire system. This architectural approach promotes scalability, enables faster time-to-market for new features, and provides the flexibility needed to respond to changing business requirements while maintaining operational stability and security.

    Automation and Intelligent Workflows
    Modern digital platforms leverage automation to optimize enterprise workflows. Intelligent automation frameworks enhance operational efficiency by integrating AI-driven decision-making with routine business processes. This fusion of AI and automation accelerates task execution, minimizes manual errors, and drives consistent performance across diverse industry verticals.

    Seamless Integration for Scalable Growth
    Integration frameworks play a crucial role in enabling platform interoperability. Sophisticated enterprise integration patterns, including service-oriented architectures and asynchronous messaging protocols, facilitate seamless communication between diverse digital components. These frameworks empower businesses to handle high-volume transactions and complex operational workflows efficiently.

    Microservices: The Backbone of Modern Platforms
    Microservices architecture has emerged as a cornerstone of adaptive digital platforms. By decomposing large applications into smaller, independently deployable services, organizations gain enhanced scalability and maintainability. This approach also enables enterprises to implement updates and new features without disrupting the entire system. Each microservice operates as a self-contained unit with its own data management and business logic, communicating through well-defined APIs. This architectural pattern promotes team autonomy, allows for technology diversity across services, and supports continuous delivery practices. The granular nature of microservices also facilitates more efficient resource allocation and better fault isolation, making systems more resilient and easier to troubleshoot.

    Ensuring Performance and Scalability
    Scalability and performance optimization are critical to maintaining an enterprise-grade platform. Elastic scaling mechanisms dynamically allocate resources based on real-time demands, ensuring optimal system performance under varying workloads. Additionally, runtime adaptation strategies leverage AI to predict and manage resource allocation efficiently. Advanced monitoring and predictive analytics enhance operational excellence.

    Extensibility and Customization for Business Needs
    Enterprises demand flexible platforms that can be tailored to specific business requirements. Modern frameworks provide extensibility options that allow organizations to develop custom components without compromising platform stability. This adaptability ensures that platforms remain future-proof and capable of evolving alongside business needs.

    Strategic Evolution of Enterprise Platforms
    The sustainability of digital platforms depends on structured evolution strategies. Organizations adopting incremental modernization approaches experience reduced technical debt and improved system adaptability. Feature management techniques, such as controlled deployment and rollback mechanisms, further enhance platform reliability.

    In Conclusion The innovations discussed by DilipKumar Deverahosahalli Jayaram highlight the transformative impact of modular and adaptive digital platforms in enterprise environments. By integrating automation, intelligent workflows, and scalable architectures, organizations can enhance operational efficiency and foster continuous innovation. As enterprises navigate the complexities of digital transformation, these principles serve as a blueprint for building resilient, future-ready platforms.

  • Investing in efficient retail operations with digital solutions

    To improve retail operations without increasing the workload for staff, many retailers are looking to technology tools like digital signage, self-service kiosks and interactive displays. With strategically placed digital displays, for example, retail operators can engage with consumers in new ways about products, educate them on the features and even provide self-checkout. This frees associates to take care of the more complicated tasks, like stocking inventory, organizing the store or assisting customers with more in-depth support.

    This is especially critical during the ongoing labor shortage, especially as the retail industry sees higher turnover rates than others. Smart retail technology and integrated IT solutions allow retailers to meet changing consumer expectations and level up operations. These solutions can upgrade the in-store shopping experience — making it more convenient and profitable.

    Let technology do the selling

    According to Capital One, shoppers still spend far more — around 85% of the total retail revenue — in brick-and-mortar stores than online websites. In fact, the numbers show that 45% of consumers shop primarily in person, and 72% do so every week. Retail technology offers a critical way to tap these preferences and profit more from them.

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    Self-service kiosks, tablets and LED displays don’t just serve these customers more efficiently, they provide them new ways to interact with products. Saatva, an online mattress retailer, uses two-sided displays to greet customers with customized messages as they enter the store. Next to each mattress, an interactive display educates guests about specific features and production processes.

    Batteries Plus, meanwhile, uses Samsung 4K UHD LED Displays behind their checkout area, where they act as “silent salespeople,” offering customers timely, location-specific messaging, such as promotions for relevant products triggered by real-time weather alerts. Besides freeing up associates for other more involved tasks, these screens act as a conversation starter for salespeople to talk to customers.

    Maintain inventory and streamline retail operations

    In today’s omnichannel shopping environment — where orders come from inside the store and online, as well as native apps and third-party shopping sites — retailers must maintain accurate inventory management. Digital displays can be used in both the front and back of the house to keep track of inventory, locate items or update out-of-stock SKUs, ensuring retailers always have the most up-to-date and accurate information as they assist customers.

    Samsung Kiosk, for example, can be programmed to mark out-of-stock items as unavailable and allow customers at self-checkout to order the product for home delivery. Samsung rugged tablets equipped with barcode scanning technology provide convenient handheld units for workers to take inventory and manage restocking. If a particular store is out of an item, associates can use their handheld devices to help shoppers locate the item at another nearby location. With the help of cloud-based software, such as Samsung VXT content management system (CMS), inventory is always up to date, as the store’s ordering system can connect to its vendor databases.

    Mitigate risks with IT experts

    Most retailers know they need to take advantage of digital technology but do not know where to start. Factor in staff shortages, and operators must get even more creative about maintaining efficient workflows, including the IT department that monitors their tech stack. The Samsung software integrated into the display can help manage IT by supporting and enabling custom content scheduling — all protected by Samsung Knox, a defense-grade mobile security platform. That’s a boon for smaller businesses and brands that may not have the budget for these.

    Samsung VXT CMS also extends a lifeline for time-strapped marketing managers and small teams without a dedicated IT department, as it routinely performs health checks on the equipment and software, alerting retailers to real-time issues.

    Innovating to retail productivity and success

    While online shopping is here to stay, brick-and-mortar retailers are leading the way when it comes to innovative, omnichannel strategies. Digital displays backed by a cloud-based CMS let retailers deliver customized content and self-service kiosks, even with limited staff and budget resources — and especially then.

    See how retail brands like Good American seamlessly bridge online and in-person commerce with Samsung displays and VXT software in this case study. Also learn more about how digital signage drives retail traffic and sales.

  • Jumpstart your 2025 New Year’s resolutions by taking full advantage of your workplace wellness benefits 

    As we kick off the new year, many of us start to think about our personal goals for 2025. Whether making New Year’s resolutions or just taking stock of progress on a personal journey, efforts to improve physical and mental well-being are frequently a top priority. Common wellness resolutions include plans to work out or meditate in the mornings, walk 10,000 steps daily, create a new sleep routine or train for a 5K on the weekends.

    Work-related challenges are barriers to personal well-being

    However, if you struggle to balance your personal goals with your workplace responsibilities, you are not alone. According to Deloitte, most employees (83%) and executives (74%) say they’re facing work-related obstacles when it comes to achieving their well-being goals. They cite a heavy workload or stressful job (30%) and limited time due to long work hours (27%) as the top two challenges. Considering that many of us spend nearly a quarter of our week at work, it is not surprising that our workday experience has a big impact on our personal wellness journey. For those working even longer hours like many banking and insurance employees, the time crunch can be even more significant.

    Most of us are not taking full advantage of workplace wellness benefits

    Companies are realizing this too. Investments in employee wellness programs have grown over the past decade. In industries like financial services, where some of the workforce challenges are well documented and employee retention is a key priority, there is likely support for your personal wellness journey included in your benefits package. However, research also shows that many of us are not fully taking advantage of these offerings. According to Gartner, Inc., although 80% of employees have access to fitness well-being offerings, only 32% use them.

    Workplace wellness tips for the new year

    This year can be different. As you think about your resolutions for 2025, review your workplace benefits and see if they can help you reach your goals. Maximizing wellness support through work and extending healthy habits into the workday are great ways to enhance your health journey.

    Here are some quick workplace wellness tips to consider as we head into a new year:

    • Set personal wellness goals: Think about personal health and wellness goals and identify habits that can support them both at home and at work. For example, if getting more physical movement into your day is important but your position requires long hours in front of a computer or on the road driving to client sites, perhaps there is a way to spend part of your day at a standing desk or to take a short walk break during lunch.
    • Leverage available resources: Review workplace benefits and see where they might align with wellness goals and associated habits. Many banking and insurance companies are creating more holistic wellness programs that include everything from fitness stipends to free counseling services and flexible work options. As organizations work to expand their portfolio or wellness benefits to help employees manage the stress that can accompany the often demanding financial services environment, there will likely be something for everyone.
    • Track your progress: For many of us, it can be highly motivating to see our progress against goals and celebrate big and small achievements throughout our journey. Wearables  can help you track and identify trends in the habits you identify as important. In fact, according to Deloitte’s Connected Consumer Survey, 69% percent of those who own smartwatches and fitness trackers say the devices improve their fitness, and 64% say they improve their health. Check to see if your company provides a fitness reimbursement to purchase  new technology, such as a smart watch or fitness ring, or replace an outdated one.
    • Participate actively: Consistency is essential. Regular participation maximizes benefits, whether attending workshops, participating in team fitness challenges or taking advantage of counseling services. Connecting with those who face the same workplace rigors is a great way to uncover new ways to balance your personal wellness goals with the realities of the workday. For example, team step challenges can bring together remote claims adjuster teams through motivating group chats and a virtual monthly awards celebration.
    • Integrate wellness into daily work routine: Within company policies, build in short daily wellness breaks to walk, stretch or meditate throughout the day. For instance, use your wearable device or mobile phone to set reminders to take a short stroll around the office or practice a few minutes of mindfulness.

    Whatever your goals are for 2025, don’t leave your workplace benefits on the table. By being proactive, consistent and engaged in the programs your company offers, you can maximize the value of your employee wellness program to make your New Year’s resolutions a reality and improve your well-being in the bank branch, on the road and at home.

    To learn more about Samsung wellness solutions, start here.