Zendesk announced the appointment of technology industry veteran and customer experience specialist Mitch Young to the Asia Pacific leadership position, effective immediately....
technology
Customer service is being revolutionized by AI integration in Contact Center as a Service (CCaaS) platforms. Vipin Kalra explores innovations reshaping customer...
In todays fast growing digital era, Sudeep Meduri explores the progression of embeddings in AI, from foundational innovations to transformative applications. His insights...
RingCentral announced the opening of its new state-of-the-art office in Bangalore. This investment underscores RingCentral’s commitment to India as a...
OnePlus logo seen at the launch of 6T in New Delhi on October 30, 2018.IBTimes India/Sami Khan Global technology brand...
Amazon Web Services (AWS) India Private Limited announced it is collaborating with the Data Security Council of India (DSCI) to...
BitcoinIANS World's largest cryptocurrency Bitcoin has crossed the historic milestone of $100,000 apiece, driven by favourable market dynamics, growing US...
NetApp announced the release of its latest report analysing the state of cybersecurity and offering actionable insights to help organisations...
Technological advancements have profoundly transformed the public sector, reshaping governance, enhancing service delivery, and improving citizen engagement. These innovations have...
Manoj Nagpal In a recent interaction with CRN India, Manoj Nagpal, Managing Director, OpenText India, shares insights on the company’s...