ASUS strengthens after sales service network with the launch of a new Exclusive Service Centre in Mumbai
2 min read
Mumbai, June 11: Strengthening its pledge to offer top‑tier customer care and expand its after‑sales service footprint nationwide, ASUS India, a Taiwanese tech leader, announced the opening of a new ASUS Exclusive Service Centre in Mumbai. Situated close to Sakinaka Metro Station, the centre will deliver full‑spectrum support for ASUS consumer products, guaranteeing a smooth service experience for users in Mumbai and nearby areas.
Occupying 800 sq ft, the new service hub will handle a broad assortment of ASUS devices — consumer laptops, gaming laptops from the Republic of Gamers (ROG) and TUF Gaming lines, all‑in‑one PCs, desktops, and accessories. Stocked with spare parts and staffed by seasoned technicians, the centre will deliver both warranty and post‑warranty service.
The facility will serve walk‑in visitors via a dedicated token system and also accommodate on‑site service requests. Customers can also opt for Warranty Extension Package (WEP) plans, boosting the overall ownership experience.
Discussing the expansion, Vishal Mhalsekar, National Service Manager, ASUS India, said, “At ASUS, providing a dependable and hassle‑free customer experience is a core priority. Launching this new Exclusive Service Centre in Mumbai underscores our ongoing investment in bolstering service infrastructure and bringing premium support nearer to our users. With our customer base expanding across consumer, gaming, and enterprise sectors, we stay committed to improving access, cutting service turnaround time, and ensuring expert help is available whenever required.”
ASUS presently operates more than 210 service centres throughout India, with ten located in Mumbai and its suburbs. The company keeps expanding its service footprint to match its rising customer base and deliver quicker, more convenient after‑sales assistance across the nation.